Tulsa Hyundai - Service Center

Trustworthy and honest but slow responsiveness and construction makes it tough to navigate their service area construction makes it tough to navigate their service area More

I was told a the back bumper sensor could be replaced, and after 2 hours they said no and after 2 hours they said no More

Everyone was courteous, respected my time, and the service department seemed like it was run efficiently with the volume of cars that had come in for servicing. I do not have a smartphone so the links service department seemed like it was run efficiently with the volume of cars that had come in for servicing. I do not have a smartphone so the links to get my service information weren't accessible to obtain the info. I had my service advisor's phone number but then I got a text that had a different number which was a bit confusing. More

It's nice. It has a very nice waiting area. The bathrooms are clean. The coffee and chocolate are delicious. It has a very nice waiting area. The bathrooms are clean. The coffee and chocolate are delicious. More

I should of had a free oil change. I have under 36000 miles. I was charged for it. The website on complmitary 3 years another about how many oil changes in 3 yrs. Not happy I have under 36000 miles. I was charged for it. The website on complmitary 3 years another about how many oil changes in 3 yrs. Not happy More

Tulsa Hyundai is really good at selling you a car but their follow-up on warranty requests or service items is atrocious. They act like they can’t be bothered and that you are wasting their time. It gets their follow-up on warranty requests or service items is atrocious. They act like they can’t be bothered and that you are wasting their time. It gets even worse when they try and upsell you and you politely decline. At that point you no longer matter to them. I’ve had my Palisade for about a year and I tried for months to get them to correct the half-xxx installed door guard film. I kept getting passed around and pushed back to my sales guy, who did nothing to correct the issue. Also, they offer engines for life, which sounds like a good thing, but they neglect to tell you that involves purchasing an oil change additive through them every time you get your oil changed. This forces you to take your car to them for oil changes, which are outrageously overpriced, just so you can make sure and pay even more for the additive so you can at least get the promised engines for life guarantee. As much as I love my car, I would never recommend anyone to go to Tulsa Hyundai unless they can somehow get their act together and stop treating customers like a random number. I would really like getting my requests fixed but at this point, I doubt it will ever happen. More

The only thing missing are actual signs directing you where to go from the entrances to get to the service area. It was incredibly frustrating driving around and around and having to back out of areas t where to go from the entrances to get to the service area. It was incredibly frustrating driving around and around and having to back out of areas that you can't drive through. Once I was finally able to actually find the service entrance, Kasey got me checked in and explained the whole process completely. I got emails/texts directing me to a website giving me a breakdown of suggested services and was able to quickly get ahold of Kasey to discuss options and pricing. Service was complete fairly quickly and was able to pick up the same day. Very happy with everything except figuring out where to go. More

Did not complete all required interval maintenance on my vehicle. Did not start on time or finish on time. vehicle. Did not start on time or finish on time. More

There was a young man on the staff that wore has pants low/sagging… I thought that was very unprofessional. low/sagging… I thought that was very unprofessional. More

We had an excellent experience purchasing through Genesis of Tulsa. Our sales rep Dylan Eversole did an excellent job assisting us and finding a vehicle that met our needs. of Tulsa. Our sales rep Dylan Eversole did an excellent job assisting us and finding a vehicle that met our needs. More