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Tulsa Hyundai - Service Center

Tulsa, OK

4.0
1,784 Reviews

1,784 Reviews of Tulsa Hyundai - Service Center

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March 30, 2024

Steven was very friendly and helpful, seemed knowledgeable and kept us updated. He seemed very organized. More

by KSPARK97
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience, Kspark97! We're glad Steven provided friendly and knowledgeable assistance while keeping you updated and organized. If we can be of further assistance, please let me know.

March 29, 2024

Kasey was excellent she kept me informed went over everything that the car needed, work was done in a timely manner More

by uncfanz
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Collins
Jul 03, 2024 -

Tulsa Hyundai responded

That's great to hear, uncfanz! Sounds like Kasey provided excellent service and we are happy to hear that everything went smoothly for you.

March 26, 2024

I had a 0930 appointment, arrived early for an oil change, tire rotation and to have a '"squeak" looked at. When I called to make the appointment, I indicated that I wanted to have the squeak looked a More

by Kmdeeringwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Apr 12, 2024 -

Tulsa Hyundai responded

We apologize for the inconvenience you experienced during your recent visit, Kmdeeringwater. We charge a diagnostics fee to help us identify any potential issues and malfunctions. We strive to be transparent about our pricing policies, and it's regrettable that this information was not communicated to you when you made your appointment. We understand your frustration and regret that our service technician did not handle the situation with the level of accommodation and professionalism that we expect from our team. We appreciate your feedback, as it helps us improve our services. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact us directly.

March 22, 2024

I just wrote a detailed description that went away. Bottom line, I was told that I needed to pay to have a diagnostic test to determine why several attempts to install the anti-theft device failed. I t More

by THILLZS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 25, 2024 -

Tulsa Hyundai responded

I apologize for the inconvenience, THILLZS. Your feedback is valuable to us, and I'm sorry for the miscommunication regarding the diagnostic test. We'll review our processes to ensure better consistency in our service. If there's anything else we can do to assist you, please don't hesitate to reach out.

March 10, 2024

He was able to accommodate what I was looking for and finalize everything timely. He was nice to work with, and followed up on things we had discussed. More

by TH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benny
Mar 12, 2024 -

Tulsa Hyundai responded

Thanks for your feedback! We're glad we could accommodate your needs and finalize everything in a timely manner. It's great to hear that you found our team nice to work with and appreciated the follow-up. If you have any further questions or need assistance, feel free to reach out anytime.

March 10, 2024

It was a really nice experience. I told him what I needed and what I could afford and he bought out a car. More

by nursebetty1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember. He was a very good sales person. I really enjoyed him.
Mar 12, 2024 -

Tulsa Hyundai responded

We're delighted to hear that you had a really nice experience with us, Nurse Betty 1950! It's great that we could find a car that fits your needs and budget. If you have any further questions or need assistance, feel free to reach out anytime.

March 03, 2024

Justin Went out of his way to make sure we got a good deal on our 2024 Ioniq 5 vehicle. More

by ed_n_ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 04, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience, Ed_n_ann! We're thrilled to hear that Justin went out of his way to ensure you got a good deal on your 2024 Ioniq 5 vehicle. If you have any further questions or need assistance, feel free to reach out.

March 01, 2024

Fast, professional, knowledgeable, staff and the explanations of recommended services and provided services were superb! More

by boomersooner1947
Recommend Dealer
Yes
Employees Worked With
Joseph Daniels, Joseph Daniels
Mar 01, 2024 -

Tulsa Hyundai responded

Thanks for sharing your experience! We're thrilled to hear that our team provided fast, professional, and knowledgeable service, along with clear explanations of the recommended and provided services. We appreciate your feedback and look forward to serving you again in the future!

February 26, 2024

Gavin helped me work through an issue where a collision company had messed up some diagnostics with my son's car. We finally got the collision company to pay for their mistake. Gavin got the parts ordered More

by Tara.Lamberton
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher, Gavin Kalagher
Feb 26, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience with us, Tara! We're glad Gavin could assist you in resolving the issue with your son's car and getting it fixed quickly. We appreciate your kind words and are pleased to hear that Gavin's assistance was helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

February 24, 2024

Takes care of its customers and has good relationship with people. Answers all of the questions we had More

by MARKCRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Condrey, Cooper Houchin, Skyler Matsler, Gavin Kalagher, Joseph Daniels, Jeren Blaylock
Feb 26, 2024 -

Tulsa Hyundai responded

Thank you for your positive feedback, Mark! We're delighted to hear that you had a good experience with us and that we were able to answer all your questions. If you need anything else, please feel free to reach out.

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