Tulsa Hyundai - Service Center

Great service. My car was looked over and was given a report on what was needed to be looked at. And recommend services that were due at my mileage. My car was looked over and was given a report on what was needed to be looked at. And recommend services that were due at my mileage. More

2 hours for an oil change and tire rotation is too slow. Then 2 weeks later, the dealer contacts me that my cabin air filter needs to be changed. Why wasn’t this mentioned at my previous appointment??? I w Then 2 weeks later, the dealer contacts me that my cabin air filter needs to be changed. Why wasn’t this mentioned at my previous appointment??? I would have changed it then. Dissatisfied customer, Susan Alonzi More

Handled the service with expertise. New motor is doing fantastic. Couldn’t be more happy with them. New motor is doing fantastic. Couldn’t be more happy with them. More

I own a Genesis and was very unhappy with the Hyundai service center. I received a call informing me that Genesis service was back open, but that was not the case. When I purchased my Genesis, I was told service center. I received a call informing me that Genesis service was back open, but that was not the case. When I purchased my Genesis, I was told the service would be amazing and loaners would be made available. This is my second attempt with this dealership. I will continue to travel for service appointments. More

Worst experience of my life. The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the s The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the security system and to do a diagnosis on why it was an engine recall. They said 49.99 to diagnose it at first. Then after I left they said it was going to be $179. After 2 months they said they could not get my car started but they told me it needed almost $13,000 worth of work including a fuel pump so I asked them if they check the gas gauge they said yes. They said they filled the tank up the service manager Megan actually told me that on the phone. So I told them I'd be out there to check myself why they couldn't start it. What are the items they had said that they needed to replace was a fuel pump which had already been replaced. So I asked why they would fill the tank in order to drop the fuel tank to get to the fuel pump Megan proceeded to tell me oh they just put a little gas then and so I told her oh so you lied to me. So she was aggravated we went out and try to start the car there was no gas in the car.the battery was dead. I told her to let me take the battery home that night and charge it overnight she said no I couldn't do that she was tired of dealing with this and I told her well can you charge the battery overnight she said she would have to charge me to charge my battery. Then she said she didn't want to deal with my car anymore cuz I wouldn't take the advice of the Hyundai certified tech. I told him I would be back the next day. The following day I got a call from my service text saying they were going to charge me $35 a day every day my car was at the lot so I brought gas in a gas can and a new battery went to my car where it had been parked put the battery in and the gas in before I called for my key when they all three came out again with my key I grab the key got in the car it started right upand then I got out and I said look I had no problem starting the car I said and you wanted me to let my your Hyundai certified text work on my car when they couldn't even figure out that it was out of gas even after being told Megan then proceeded to scream at me repeatedly at the top of her lungs to get out of there because I had caught her and lies I had proven to her that her certified technicians were not doing their job. I will never ever ever recommend them. I took my car to the other Hyundai place in broken arrow they said that they had 40 or 50 customers that came from Tulsa Hyundai because of the same similar incidences. More

The service here was terrible. The staff acted like you weren’t there half the time and when you did get their attention, they didn’t know enough to help you. I went in to have my The staff acted like you weren’t there half the time and when you did get their attention, they didn’t know enough to help you. I went in to have my car serviced and had to call FOUR TIMES before being able to talk to an actual person for an ETA on when my car would be done even though I was told they’d update me regularly. I’d go to the Hyundai dealership in Broken Arrow; never had a bad experience there. More

Very slow service for something which was very routine, changing the oil and rotating the tires. I had to proactively call yo check when things were going to get done and it took an hour and 20 minutes. I changing the oil and rotating the tires. I had to proactively call yo check when things were going to get done and it took an hour and 20 minutes. I had an appointment to get the work done. So slow. More

Always dependable, easy in and quick reliable service. Highly recommend Tulsa Hyundai for sales and Service. Highly recommend Tulsa Hyundai for sales and Service. More

So far my experience has been great I still have atleast one more visit to resolve my issue. one more visit to resolve my issue. More

Everything was handled in a timely manner which I really appreciate , but there were some loose screws needing tightening. There is also the smell of burnt oil after driving. Techs need to pay more attentio appreciate , but there were some loose screws needing tightening. There is also the smell of burnt oil after driving. Techs need to pay more attention to details. More