Turnersville Jeep Chrysler Dodge RAM - Service Center

Had to bring my wrangler in a few times between service and parts coming in. Rachel in service dept is great, always helpful and super nice! and parts coming in. Rachel in service dept is great, always helpful and super nice! More

I went to Turnersville Jeep Chrysler Dodge Ram to get an oil change. I had no problem with my truck or the person who performed my oil change. This is my 2nd.. oil change. I had no problem with my truck or the person who performed my oil change. This is my 2nd.. More

Communication with the front desk was great. I will recommend better communication between the Tech and front desk because I was almost charged double for warranty issues when my service records show a recommend better communication between the Tech and front desk because I was almost charged double for warranty issues when my service records show all my work that I've got completed with you.. like I mentioned, front desk was great. More

Despite it being busy they got me in & out with ease and even helped me get into some new wipers and didn't break the bank in the process. even helped me get into some new wipers and didn't break the bank in the process. More

I think I rated them already with four stars. Can't leave five as there were plastic bags and PPE left in the car. Can't really rate that as excellent - sorry. leave five as there were plastic bags and PPE left in the car. Can't really rate that as excellent - sorry. More

The vehicle I bought had a check engine light the same day I took it home. They are working on it for the second time. Hopefully is fix right. fingers crossed day I took it home. They are working on it for the second time. Hopefully is fix right. fingers crossed More

Dealership installed new fuel injectors (under warranty) incorrectly leading to a break down and a tow immediately after after leaving this dealership (Turnersville). This is documented and validated by a incorrectly leading to a break down and a tow immediately after after leaving this dealership (Turnersville). This is documented and validated by a competitor dealership (same brand) as well as a FCA case. Ultimately, local competitor dealership had to repair and replace the incorrectly installed fuel injectors installed by Turnersville. The failure to install the injectors correctly has led to additional problems that require repair now. My experience with this dealership (Turnersville) is that that they are challenged to meet service time estimates, and they are poor at communication and providing updates. Their feedback on troubleshooting issues is often erroneous, and my experience is that they will push back on warranty claims as a standard response (Why?). I would specifically recommend that if you have a Cummins or Ecodiesel that you should absolutely not come to this dealership (Turnersville) for service. It is my opinion that they do not have qualified diesel mechanics (or Service Manager oversight) to repair Dodge\RAM\Jeep branded Cummins or Ecodiesel equipped vehicles. Note: I have documentation from FCA and/or FCA dealers. More

Great place to do business. Exceptional service. From the moment I entered until the moment I left I was treat with exceptional service. The person who greeted me to the gentleman who provided the service on moment I entered until the moment I left I was treat with exceptional service. The person who greeted me to the gentleman who provided the service on my vehicle were professional and knowledgeable. Thank you for providing exceptional service. More

So far so good on my car. I pray the service stays great . I love my 300 and i look great in it. Thank you . I love my 300 and i look great in it. Thank you More

Unprofessional and didn’t follow up in a timely manner on a $$$ service. I was told that I should’ve called to order my part before scheduling my appointment. Adding several days to the finished repair. Thin a $$$ service. I was told that I should’ve called to order my part before scheduling my appointment. Adding several days to the finished repair. Things got better with updates once management got involved after I contacted them but I had to call for updates prior. I was told my number was missing and the service agent had to rummage through my personal paperwork in my glove compartment to look for my phone number. More