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Tuscaloosa Ford - Service Center
Tuscaloosa, AL
78 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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78 Reviews of Tuscaloosa Ford - Service Center
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July 10, 2020
Nice people and really fast service very clean facility with helpful people.Also bought my car from Ford they really worked with me to get the best deal. with helpful people.Also bought my car from Ford they really worked with me to get the best deal. More
by zackreyconnell
Employees Worked With
Don’t remember the names
Helpful July 04, 2020
Cristin in service department was very nice and helpful! She answered my texts as quickly as possible and kept me updated in the progress of my repairs. She answered my texts as quickly as possible and kept me updated in the progress of my repairs. More
by dawn_terry
Employees Worked With
Cristin in Service
June 29, 2020
Everyone I dealt with was very polite and professional. The appointment was set up for about a week from the time I called to set it up, which was very reasonable. Cristin Geeslin is the Sevice Advisor w The appointment was set up for about a week from the time I called to set it up, which was very reasonable. Cristin Geeslin is the Sevice Advisor who helped me, and she was exceptionally attentive and respectful. They got the repairs done by the very next day. I so appreciated that because one of the repairs was my air conditioner. No ac in June in Alabama is not fun. I appreciate their getting my truck serviced so quickly, and I appreciate all of their professionalism. More
by Jess
Employees Worked With
Cristin Geeslin
June 26, 2020
It is always a pleasure to visit Tuscaloosa Ford. The staff are always courteous, friendly and knowledgeable. Christin Geeslin is especially helpful, It was a great experience, staff are always courteous, friendly and knowledgeable. Christin Geeslin is especially helpful, It was a great experience, More
by jwilson1937
Employees Worked With
Christin Geeslin
June 23, 2020
Tuscaloosa Ford is always very customer friendly and gets my Ford back to me ASAP. They are very dependable and a place I can always count on. my Ford back to me ASAP. They are very dependable and a place I can always count on. More
by LRG
Employees Worked With
Hayward, Halie
June 22, 2020
No employee that I saw over a two hour wait were wearing masks. Nor were they social-distancing. I asked about their mask policy, and was told they do not have one. I felt uncomfortable in this environment, masks. Nor were they social-distancing. I asked about their mask policy, and was told they do not have one. I felt uncomfortable in this environment, I will not return under these conditions. More
by dwight.lammon
Employees Worked With
Unknown
June 18, 2020
Christin Geeslin always makes my experience very pleasant. She excels at customer service. Louis Essman was a very knowledgeable salesman.Excellent customer services is always pleasant. She excels at customer service. Louis Essman was a very knowledgeable salesman.Excellent customer services is always More
by Blackbeltman1
Employees Worked With
Christin Geeslin, Louis Essman
June 17, 2020
Everything was great. The only negative was that it looked like they were short handed in the actual service department. One guy working on four vehicles. looked like they were short handed in the actual service department. One guy working on four vehicles. More
by Jbird
Employees Worked With
Tim, I think.
June 10, 2020
Great prompt service, the representative was knowledgeable about my service needs. Suggested additional information was extra helpful. I has been using them since 2007!!!! Family oriented and co knowledgeable about my service needs. Suggested additional information was extra helpful. I has been using them since 2007!!!! Family oriented and convenient and timely. More
by tiplpn28
Employees Worked With
Cristina Geeslin
