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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,894 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,894 reviews

October 05, 2025

Nice and courtesy services, Experience technical and patience explained the questions to your clients, Thanks More

by mailinhdo1652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereck
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Oct 08, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2025

Steven was a great service rep. Quick efficient and helpful. Explained process thoroughly and looked at the car in detail for a simple service request More

by sharmin9908
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Oct 08, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We hope to see you soon!

October 04, 2025

James was very professional and accommodating. The service was completed with a car wash. I appreciate the effort, but my car was left with lots of watermarks and tires were dripping tire shine. More

by On Point
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
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Oct 08, 2025 -

Tustin Lexus responded

Thank you for the positive feedback and for giving us the opportunity to serve you. We apologize for any issues with the car wash and will make sure to address it in the future. We're glad you had a great experience overall and will pass along your kind words about James. Thank you and take care. Tustin Lexus - (714) 368-3210

October 04, 2025

Derek took very good care of me and my car. He pointed me toward the car lounge to get a cup of coffee while waiting!🙏Excellence from beginning to the end. Nice…Thanks for the video of my brak More

by debi.cannon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach (Excellent!)
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Oct 07, 2025 -

Tustin Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

October 03, 2025

I had a wonderful experience at Tustin Lexus since the purchase of my vehicle and service staff is great and very helpful. More

by amanch97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
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Oct 04, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2025

This is my second Lexus and each experience has been amazing! The Tustin Lexus team was incredible! Colin, Eddie and Patrick made the experience so enjoyable! They were patient and informative. Thank More

by Michelle.Marinshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin, Eddie, Natasha and Patrick
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Oct 04, 2025 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you have any further questions, please don't hesitate to reach out!

October 03, 2025

Rick greeted me with a smile and some friendly greetings. And he asked me if I was having any problems with my automobile and I said no and he said he will take care of it from here. More

by Machino1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Massucci
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Oct 04, 2025 -

Tustin Lexus responded

Hi, we're happy you found Rick to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

October 02, 2025

Our service rep- Jonathon-was wonderful in every way. Very friendly and came through with every commitment. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Oct 04, 2025 -

Tustin Lexus responded

Hi, we're happy you found Jonathon to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

October 02, 2025

My salesperson Victor Sierra is a true professional and was able to answer all my questions. He followed up with a thank you call and I sent him 2 referrals who also bought cars. I will definitely be sendi More

by VMANUEL23050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert
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Oct 04, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2025

Service here is really fast, easy, and efficient. Derek and Steve are both amazing and always go above and beyond. They’re very informative and take the time to help out as best they can every time. More

by jennyamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach, Steve Rivera
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Oct 04, 2025 -

Tustin Lexus responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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