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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,450 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,450 reviews

March 22, 2025

The staff is great, the wait times, are longer to be desired. Thomas, Jairo, Natasha are all great to work with. One of the best dealships that arent pushy. They really do care. More

by Thaixquach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jairo, Natasha, Thomas
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Mar 24, 2025 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2025

I am satisfied with the service at this dealership. I recommend the service for future work. More

by Caspianfp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Massuchi
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Mar 24, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 21, 2025

Steve was fantastic! Best service I have ever experienced from any dealership. I give him 5 stars or 10 if that was an option More

by dcascio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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Mar 22, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Stieve was very helpful, I am thankful to him for making the service process so easy for me. More

by nadir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stieve
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Mar 24, 2025 -

Tustin Lexus responded

Hello Nadir, we're happy you found Stieve to be so supportive during your experience here at Tustin Lexus. We do hope we can be of assistance in the future. Take care!

March 20, 2025

Tustin Lexus service team are great. Alex is very helpful and delivered high standard of customer service. More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
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Mar 22, 2025 -

Tustin Lexus responded

Hello Nora, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We do hope we can be of assistance in the future. Take care!

March 19, 2025

awesome dealership great with communication. . Steve Rivera is wonderful.. Highly Recommend seeing him for service More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Mar 22, 2025 -

Tustin Lexus responded

Hi Jay, we're happy to hear you had such a positive experience with Steve! Thanks for the recommendation, and have an amazing day!

March 19, 2025

The dealership is organized professional, clean and Steve in Service is top rated. He listens to his clients and doesn’t try to over sale service items not needed immediately. This trait is greatly apprecia More

by luckyladysings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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Mar 22, 2025 -

Tustin Lexus responded

Hello, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2025

The service rep. , Dennis Palacios, was very professional, efficient, clear, and respectful. The waiting area was comfortable. The wait time was reasonable. More

by Tere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Palacios
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Mar 22, 2025 -

Tustin Lexus responded

Hello Tere, we're happy you found Dennis to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2025

I bought 2023 Lexus ES 300h at Lexus Tustin, and I am very satisfied with the performance of this vehicle. The service of this dealer is perfect and I am very excited. Thank you very much Alex. More

by daonguyen41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 19, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2025

Great esp Tatiana Good process from start to finish Smooth and easy Will return to them More

by Mc
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana
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Mar 22, 2025 -

Tustin Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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