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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
2,234 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,234 reviews

March 27, 2026

Rex and team did a great job. Looking forward to buying my car in July More

by danholland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex
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Mar 28, 2026 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2026

Check-in was excellent. Service advisor was excellent and timely. Getting the car didn’t go so smoothly. Where did five minutes for the car, it did not come. A young man cam More

by John sager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 01, 2026 -

Tustin Lexus responded

Thank you for your feedback. We’re glad to hear your check-in and service advisor experience were excellent. We apologize for the delay and lack of efficiency during the checkout process, as this should be smooth and timely. We will review this with our team and look forward to providing a more streamlined experience on your next visit.

March 26, 2026

There was a new scratch on my vehicle after the service and the dealership has agreed to fix it. More

by Angi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Montejano
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Mar 28, 2026 -

Tustin Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2026

Very good service and helpful quick on service great sales.wood consider on getting another one More

by Rgar1988.41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales
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Mar 28, 2026 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2026

They take a long time to get your service done. I was very disappointed when I had to wait 40 minutes for my car to be washed, and they told me it would be 15 minutes. Alex was very nice but I thi More

by Jayengle58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 01, 2026 -

Tustin Lexus responded

Thank you for your feedback and for recognizing Alex’s kindness. We apologize for the extended wait time and the delay beyond what was communicated, as we understand how frustrating that can be. Your concerns will be addressed with our team to improve accuracy and efficiency. We hope to deliver a more timely experience during your next visit.

March 25, 2026

Great service! Antonio was very detailed and informative. I will be back to service my car More

by Lmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio romero
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Mar 28, 2026 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2026

Professional, reliable and honest service center, will be back next time, will refer to others to come ! More

by Samh123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2026 -

Tustin Lexus responded

Hello, we are so happy to read such a great review about Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2026

Great found the problem and inform of repair and cost Efficient did a service check and wash the car awesome Jorge was great p More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Mar 27, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2026

Service adviser (Linda) did an excellent job and understand my concerns. She also ask the tech to fix my car recall. She was very nice and very professional More

by Trong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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Mar 27, 2026 -

Tustin Lexus responded

Hello, we're happy you found Linda to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2026

Everything went great. Good service in a timely matter. Answered all my questions and took care of the car More

by Miles4990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
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Mar 27, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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