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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,450 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,450 reviews

March 18, 2025

Did not feel pressured by sales. They were all very kind and respectful and there to answer all my questions. After purchasing, I don't feel like I was coerced into buying anything e More

by JD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Irvin
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Mar 22, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2025

Everyone is very nice and professional. They go over everything that needs to be fixed on my vehicle. If anything Requires attention they will also let me know if it’s something that needs More

by stephanie bieker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Mar 21, 2025 -

Tustin Lexus responded

Hi Stephanie, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2025

Its pleasure to work with Tustin Lexus All staffs are co-operative Thanks to Dennis for quick response More

by bobsavalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Tustin Lexus responded

Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2025

Everyone was professional and they answered all of our questions. Once we chose the vehicle we wanted, the paperwork was completed in record time. More

by mkg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Mar 20, 2025 -

Tustin Lexus responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

Great service and Paul was excellent. I was kept informed throughout the whole process and was aware of progress on my car. More

by Meena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Mar 17, 2025 -

Tustin Lexus responded

Hi Meena, we're happy you found Paul to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2025

Tustin Lexus staff take pride in their work. My service advisor was wonderful! I would have given a 5 star but their inventory was off which caused a delay in completing my service. More

by mal2you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Palacio
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Mar 17, 2025 -

Tustin Lexus responded

Hi, thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. General Manager solszewski@advantagecars.com

March 15, 2025

Thorough and fast. Just what I wanted. They cleaned the car even though I didn’t expect it to More

by Cgalindo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 18, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2025

Excellent customer service. Look forward to coming back. Will see you soon. Thanks for the service. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Mar 18, 2025 -

Tustin Lexus responded

Hello Danny, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2025

Great customer service! The staff treated me very professionally! I would highly recommend Tustin Lexus to anyone! More

by fishermanronk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Martinez , Patrick Garland, Matt
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Mar 18, 2025 -

Tustin Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 14, 2025

Well organized and good services. Very nice workmanship. Nice and clean facility. Work done within time promised More

by ginajeve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sungha (Paul) Kim
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Mar 16, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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