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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,894 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,894 reviews

October 01, 2025

Easy to make an appointment, easy drop off, trusted service, and no upselling. Then come the bonuses - they had specials for the services needed, scheduled uber to drive me nearby to eat/shop while I w More

by jacquiefields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick - Service Dept., Scheduling
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Oct 04, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2025

Great service as always! Rick, the advisor, is awesome—knowledgeable, helpful, and makes the whole process smooth every time. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Oct 04, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2025

My first service experience at Tustin Lexus was a very good experience. Wyatt’s customer service was a five star experience. Thank you Wyatt. More

by Zita Gottlieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt A.
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Oct 04, 2025 -

Tustin Lexus responded

Zita, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

September 30, 2025

Very Very Good service. I am happy for choice my first service at Tustin Lexus More

by Alanshih888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Tustin Lexus

September 30, 2025

I recommend Tustin Lexus for a good vehicle purchasing experience or selling your pre-owned car. More

by michellekkc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Gonzalez
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Oct 03, 2025 -

Tustin Lexus responded

Hi, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2025

Service is always outstanding at this dealership. Always greeted quickly and asked by multiple people if I need assistance. More

by Felixh0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
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Oct 03, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2025

My service adviser Joseph was efficient, courteous and friendly. He made sure my Lexus was serviced promptly and he communicated well. I highly recommend and I will be back! More

by mdollygelb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Service Department
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Oct 02, 2025 -

Tustin Lexus responded

Hi, we're happy you found Joseph to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

September 29, 2025

Outstanding prompt attention to detail service. Joesph was outstanding to work with and I was treated as a customer should be. More

by Gmnjhoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

September 27, 2025

Savannah Ruelas was helpful and diligent with our purchase. We appreciate her assistance in making it a successful experience More

by GeeoloGee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savannah Ruelas
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Sep 29, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2025

All good. Only issue was i waited 30 minutes to see an agent despite booking appointment. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt was great
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Sep 27, 2025 -

Tustin Lexus responded

Hello Sam, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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