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Tustin Lexus

Tustin, CA

4.8
2,234 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,234 reviews

March 17, 2026

My service advisor Linda Torres was very knowledgeable about the services needed for my vehicle. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Torres
Mar 17, 2026 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2026

Excellent regular service visit. Time in and out was what they said. Customer waiting area was comfortable and had good coffee! More

by rev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Romer
Mar 17, 2026 -

Tustin Lexus responded

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2026

Very good service and friendly with customers. Very helpful to guide customers to understanding on every model of Lexus. More

by brian_t_bui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 17, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2026

They have friendly staff members who would always keep me informed via text and email. Very top notch customer service. More

by cammythach2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Mar 16, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2026

Giving Good service and nice greeting to the customer. james was my car service mechanical , he was great. Thanks James More

by Kayla A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James at mechanical services
Mar 15, 2026 -

Tustin Lexus responded

Hi Kayla, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2026

This dealership is a great place to purchase a Lexus weather for used or new. The services we received were excellent, David and Barry were very courteous and professional throughout the process. We enj More

by Wenshing Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Mar 14, 2026 -

Tustin Lexus responded

Hi Wenshing, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 12, 2026

hybrid system stop light was on. Tustin Lexus replace the 12 volts battery. The only disappoint thing was AAA discount couldnt be applied. More

by herman.i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt
Mar 25, 2026 -

Tustin Lexus responded

Thank you for your feedback. We’re glad to hear your vehicle concern was resolved, though we understand your disappointment regarding the AAA discount not being applied. We will share your feedback with our team for review. We hope to provide a more accommodating experience during your next visit.

March 11, 2026

Good deals and staff but still took too long. Free coffee and hot water was appreciated More

by nnloh1122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Bass
Mar 12, 2026 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

March 11, 2026

Fast,friendly environment. Wyatt my service advisor as awesome and the dealership was clean and nice. More

by Sharonmay2082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Mar 12, 2026 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 09, 2026

The service I had today was fantastic. My advisor Jack Dayeh made me realize why I have been taking my gx470 here in Tustin since I purchased the vehicle new in 2006. I would and have re More

by Jgominsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack D
Mar 12, 2026 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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