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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,831 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,831 reviews

August 21, 2025

My service on my ES 350 was completed quickly and efficiently. My service advisor Wyatt was very helpful in making sure I was taken care of. More

by Joehenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt
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Aug 24, 2025 -

Tustin Lexus responded

Hello, we're happy you found Wyatt to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2025

Dennis Palacio provides excellent seevice. Honest and very knowledgeable. Will keep servicing my car and my wife’s suv at Tustin Lexus More

by Sam
Recommend Dealer
Yes
Employees Worked With
Dennis palacio
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Aug 24, 2025 -

Tustin Lexus responded

Hello Sam, we're happy you found Dennis to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

August 20, 2025

They told me I needed expensive work but I got a second opinion and they said I was being ripped off and didn't need the work More

by Flyn0056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Aug 23, 2025 -

Tustin Lexus responded

Thank you for taking the time to share your feedback. I am sorry to hear about your experience. As the Service Director at Tustin Lexus, I'm concerned and would like to investigate further . I just need to know your contact information to perform the investigation. Please contact me at ctetiva@group1auto.com or text / call 714/368-3250 with your visit details. We're happy to offer a complimentary re-inspection of your car. Carl Tetiva, Parts & Service Director Tustin Lexus | ctetiva@group1auto.com

August 19, 2025

Service advisor Steve was knowledgeable and helpful with my Lexus. Made me feel like he really cared. More

by xdiscipline13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Tetiva
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Aug 22, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with Steve! Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2025

My wife and I have bought 7 brand “new” Lexus cars from another dealership (and had them do the service). I WISH I bought the cars from Tustin Lexus, TUSTIN CALIF. More

by bobmelendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Rivera & Carl Tetiva
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Aug 20, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

Steve Rivera is phenomenal. Always taking care of us, always making sure we get in, get out on time, and we are well taken care of with our rentals. I keep coming back because More

by Meki.blackwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Aug 20, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

Jonathan was professional and thorough during the sales process, explained everything clearly, and helped me get familiar with the vehicle. Excellent service. More

by xueyangdu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Tustin Lexus responded

Hi Xueyangdu, we're happy to hear you had such a positive experience with Jonathan! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2025

The dealership employees were very friendly and professional. I was expecting to wait for at least one hour. Everything was ready for me in 20 minutes. Very efficient. More

by helenesimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WYATT
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Aug 17, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2025

Great service. I needed a loaner so they can complete my service and it was all done quickly More

by sekharsamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Tustin Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 15, 2025

They were great. Very helpful in what service I needed when I brought the car in More

by Gaylehay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
Report | Print
Aug 17, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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