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Tustin Lexus

Tustin, CA

4.9
994 Reviews

45 Auto Center Dr

Tustin, CA

92782

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Showing 994 reviews

September 20, 2023

Great customer service on purchase. The service department has been excellent, helped us figure out all the electronics. More

by cherylamarkovitz
Recommend Dealer
Yes
Employees Worked With
Sergio, Derek Kincebach
Sep 25, 2023 -

Tustin Lexus responded

We appreciate your feedback and are thrilled to hear that you had a positive experience at our dealership. Congratulations on your new ride! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 20, 2023

Quick friendly service! Great waiting room with water and coffee. Love how fast and courteous they are here! More

by Mak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Sep 25, 2023 -

Tustin Lexus responded

Thank you for your stars, Mak! It was a pleasure to work with you! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 16, 2023

awesome personnel and excellent service providers. quality of work above expectation. would highly recommend o others More

by dudoy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci, Derek Kincebach
Sep 20, 2023 -

Tustin Lexus responded

We are so happy to see that you are satisfied. We work hard to provide 5-star service and we're glad you receive just that. We hope your Lexus is treating you well and we hope to see you around the dealership again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 16, 2023

Very helpful team, just not entirely informed on current promotions. Nicely renovated facility. Trevor was very nice and helpful. More

by hollykay26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim, Joshua Pratt
Sep 20, 2023 -

Tustin Lexus responded

Holly, We're happy that overall you were satisfied with your experience. We'll make sure that our team is updated on current vehicle promotions. Thank you for stopping by and should you ever have any questions about anything, please don't hesitate to reach out. I am here to help. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 15, 2023

Service department has been very helpful and proactive in dealing with issue with my vehicle More

by jnrbarnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez, Rick Massucci
Sep 20, 2023 -

Tustin Lexus responded

That's what we're here for. Thank you for choosing us here for your Lexus needs and we look forward to continuing to work together for years to come. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 15, 2023

The service was very courteous and prompt. Communication about the status of repairs was good, as was disclosure of pricing. More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Sep 20, 2023 -

Tustin Lexus responded

Kenny, It's a pleasure to see you received prompt and quality service, as well as quality communication from our team. Thanks for both your business and your review, and we hope to work with you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 14, 2023

My experience at Tustin Lexus 9/2023 was great. They had quick accommodation and service. Thank you Paul! More

by Kermani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Sep 15, 2023 -

Tustin Lexus responded

Kermani, It's a pleasure to see you received prompt and quality service. Thanks for stopping by and we look forward to seeing you around the dealership again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 14, 2023

Evan, Derek, and Paul are amazing! Servicing your vehicle can be an inconvenience, but you can always count on these guys to get it done. All of them are very knowledgeable and they al More

by Jose A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen, Paul Kim, Eddie Lopez, Derek Kincebach
Sep 15, 2023 -

Tustin Lexus responded

Jose, It's a team effort here and we are so happy to see our team goes above and beyond to take great care of you and your Lexus. Thank you for being part of our Tustin Lexus Family and thank you for this 5-star review. We can't wait to see you here at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 13, 2023

The dealership was clean, the staff were very friendly and my overall experience was very positive. More

by bradolsen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Sep 14, 2023 -

Tustin Lexus responded

Brad, We're very happy you enjoyed both our service and our facility. Thank you for stopping by and for allowing us the opportunity to earn your business. We hope to work together again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 12, 2023

This was one of (if not the best) service experiences I have every received. From the moment I called, Steve was extremely helpful and kind. Once there, Evan was incredible with every step of my service ex More

by vidabuena1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve (initially answered my call) and Evan in the Service Department. 5+ stars for both.
Sep 14, 2023 -

Tustin Lexus responded

We're ecstatic to read this and see that you received top-notch service from start to finish. Thank you for reaching out to us and allowing us the opportunity to service your Lexus. We hope it's running like new and we hope to work together again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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