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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,565 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,565 reviews

April 19, 2025

Very friendly staff, efficient service, and wonderful and comfortable seating area. Everything was explained very well More

by Dalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sungha (Paul)
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Apr 21, 2025 -

Tustin Lexus responded

Hi Dalia, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2025

Jonathan was very kind, welcoming and a true professional. We appreciated his help from the beginning from finding the right car to the end when he showed us all the features. Thank you! More

by Gguzmanescobar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Yiao
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Apr 21, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jonathan here at Tustin Lexus! We hope to be of service to you again in the future. Best wishes, Tustin Lexus

April 18, 2025

Service Rep Steve was awesome! Took the time to explain service options and was super friendly. More

by Dan Babcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Apr 21, 2025 -

Tustin Lexus responded

Hi Dan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2025

Good location, friendly, helpful, courteous staff , reliable service. Bought my first Lexus here in2007 since then I never left , most of family members have bought Lexus from this dealership More

by sabiha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 19, 2025 -

Tustin Lexus responded

Hello, we're so glad you had a positive experience. Don't hesitate to contact us if there's anything else we can do for you.

April 17, 2025

Very efficient service Jaime Martinez and the rest of the team were extremely helpful and professional More

by Alexei
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime Martinez
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Apr 19, 2025 -

Tustin Lexus responded

Hello, we're so glad you had a positive experience. Don't hesitate to contact us if there's anything else we can do for you.

April 17, 2025

The process to service my vehicle was very streamlined and I was in and out in a very short time. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert melendez
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Apr 19, 2025 -

Tustin Lexus responded

Hi Hector, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2025

Very good， The service was particularly considerate and prompt in notification. I am very satisfied with this vehicle maintenance service. More

by xwang8073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name.
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Apr 18, 2025 -

Tustin Lexus responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

They are very patient with me and respectful. . All my questions were answered in a kind manner. I appreciate all of you, keep up the good works. More

by Melinda L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paymond Maranda and Able
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Apr 15, 2025 -

Tustin Lexus responded

Hi Melinda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Apr 15, 2025 -

Melinda L. responded

Thank you

April 15, 2025

Another GREAT service from Tustin Lexus. Steve R. has always been gracious and very professional. I ask for him every time I book my service. He treats me like family and goes the extra mi More

by FluteOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Rivera
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Apr 17, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2025

I recently purchased my new Lexus RX 350h from Tustin Lexus, and I couldn’t be happier with the experience. The entire process was smooth, transparent, and stress-free. Everyone I interacted with was p More

by Dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana
Report | Print
Apr 17, 2025 -

Tustin Lexus responded

Hi Dana, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

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