Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,892 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Contact Dealership
View Awards

45 Auto Center Dr

Tustin, CA

92782

Directions

By Type

Showing 1,892 reviews

September 11, 2025

I appreciated the service provided by Rick at Tustin Lexus. My key fob’s battery was low and he made sure it was replaced.without having to be asked. The service on my vehicle was completed within the e More

by hortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Sep 14, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2025

Great service by Wyatt. Always responsive, professional, focused on the customer. I really enjoyed working with him More

by demcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
Sep 14, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2025

Nice clean dealership. Friendly staff was very helpful and easy to work with. Would recommend. More

by DVD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah Ruelas
Report | Print
Sep 12, 2025 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

September 10, 2025

Service writer explained things well and delivered on his promises regarding amount of time to take care of our vehicle More

by lawsjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
Sep 11, 2025 -

Tustin Lexus responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Alex was great and explained in detail what my problems were. Offered me a loaner car if I could leave it and said he would let me know when it was available. Would take several days. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - Service Dept.
Report | Print
Sep 11, 2025 -

Tustin Lexus responded

Hi Susan, we're happy to hear you had such a positive experience with Alex! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Great service by by my alternate service advisor ! !! Every thing was addressed properly, !! I was in and out quickly!! More

by Bigrigjim007
Workmanship
Recommend Dealer
Yes
Employees Worked With
Wyatt service advisor
Report | Print
Sep 11, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

They found the car we wanted and did not pressure us to buy a different car. We are very satisfied with the experience and the car we purchased. More

by Sbcryan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob in sales and Gilbert Corral
Report | Print
Sep 11, 2025 -

Tustin Lexus responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Great friendly service at this dealership. Prices are fair for the work done. Derek is a great service advisor. More

by LHattox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Sep 11, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with Derek! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2025

Very accommodating, good customer service, and typically has a higher inventory of cars to select from. More

by AgileFlanker
Recommend Dealer
Yes
Employees Worked With
Luis Martinez, Colin Jones
Report | Print
Sep 11, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2025

I went to Lexus without an appointment, and they were able to take care of everything in less than 90 minutes! The service was smooth, fast, and professional. Jack was especially great—friendly, helpful, More

by Ershadiamirh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
Sep 11, 2025 -

Tustin Lexus responded

Hi, thank you for taking the time to leave a review for us at Tustin Lexus. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

1
...
15
16
17
...
190