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Tustin Lexus

Tustin, CA

4.8
1,600 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,600 reviews

May 01, 2025

My experience thus far with Lexus has been absolutely amazing, very welcoming and attentive with what’s needed.. More

by Lovepaw170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
May 03, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2025

I have had such a great relationship with Derek for over 10 years. He is the best — always kind and provides excellent service. More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
May 03, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2025

Friendly, clean environment, time management is good, fair price, including car wash. Derek is very helpful More

by jcypan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
May 01, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with Derek! Feel free to reach out to us if you need anything. Have a wonderful day.

April 30, 2025

Just had a fantastic experience purchasing a vehicle at Tustin Lexus! The entire process was remarkably simple and stress-free. What truly stood out was how helpful everyone on the team was. A special than More

by Long Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
May 02, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff Abel to be so supportive during your experience here at Tustin Lexus. Thanks again for the recommendation, and have an amazing day!

April 30, 2025

Very nice dealership. Immaculate and very spacious! The coffee bar is to die for! The employees are nice too. More

by Gail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danica, I forgot the finance guy's name. We were talking with some of the other sales people too.
May 02, 2025 -

Tustin Lexus responded

Hi Gail, thank you so much for your positive comments about Tustin Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

Mr. Rick always been helpful ,understand customer needs and always positive Thnx Rick and gd luck More

by suhail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Tustin Lexus responded

Hi Suhail! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

April 28, 2025

Great dealership. Made my buying experience a pleasure with their friendly and efficient process. Hats off to Alex and Gilbert! Thank you! More

by Cmkkmcla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
Apr 30, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

Service rep Rick was great. He explained everything and keep me updated on the status of the service. More

by csummo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick service
Apr 30, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2025

Jim always takes his time to assist me and does an excellent job, I had the opportunity to work with Jim several times and he continues to excel his service by making sure I am 100% satisfied. Becau More

by ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Olson
Apr 29, 2025 -

Tustin Lexus responded

Hi Ali, thank you for your kind review; we are happy to pass along your comments to Jim here at Tustin Lexus! Thanks again for the recommendation, and have an amazing day!

April 27, 2025

Easy appointment, fast check in, quick oil change, great price. Friendly staff, knowledgeable mechanic, great accommodation. More

by tbotezan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius, Derek.
Apr 28, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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