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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,565 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,565 reviews

April 15, 2025

Thorough explanation of service needed for my car. Service completed as explained. Appreciate the help of service advisor Paul. I’m a longtime customer and will return. More

by jaritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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Apr 18, 2025 -

Tustin Lexus responded

Hello Jaritter, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

55k service, done quickly while I waited/walked and enjoyed a cappuccino. A $20 bill awaited me inside my car. I guess they found it cleaning. Sweet. Honest. More

by lukoff.jy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Apr 17, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2025

Great buying experience from Tustin Lexus. Entire staff was welcoming and pleasant to talk to, especially the salesman. Michael is the best! More

by GregE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Prado
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Apr 15, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff member Michael to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 14, 2025

The process was seamless and pleasant . The staff was friendly and professional. I would highly recommend Tustin Lexus. More

by Michael Thurman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2025

Service consultant Robert Melendez answered all my questions, provided excellent service and delivered my car right on time. More

by knadeaumusic
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
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Apr 17, 2025 -

Tustin Lexus responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 14, 2025

Knowledgeable finance office, and very helpful too . good deal for me ! Thanks to all the Finance Team at Tustin Lexus A+ More

by Y12@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Lawson
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Apr 17, 2025 -

Tustin Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2025

I feel heard by the service department. No issue is too small. I am well taken care of. More

by blangdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Apr 14, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2025

I thought that the 75,000 mile service charge was very reasonable. Steve , the person in charge of my service, m was very friendly & efficient. I look forward to future visits. More

by Cihara
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 14, 2025 -

Tustin Lexus responded

Hi Cihara, thank you for your kind review; we are happy to pass along your comments to the Steve here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2025

Friendly, knowledgeable and on time employees. Work done efficiently. Just did the service I requested and needed. Thanks More

by harrietmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Apr 14, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2025

STEVE Rivera is an exceptional service advisor that provided competent expertise of the mechanical issue I was contending with, along with the reassurance of complete resolvement. Kudos also to the au More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Apr 14, 2025 -

Tustin Lexus responded

Marie, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

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