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Tustin Lexus

Tustin, CA

4.9
963 Reviews

45 Auto Center Dr

Tustin, CA

92782

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Showing 963 reviews

July 19, 2023

Efficient, knowledgeable and firefly staff. I had to pick up my second smart key for my new SUV. It went very quickly. Phone/information manager was most helpful in getting me to the right pers More

by Pwheless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jul 19, 2023 -

Tustin Lexus responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 18, 2023

Tustin Lexus: Always professional knowledgeable proactive and willing to work with you.. Service is good. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jul 19, 2023 -

Tustin Lexus responded

We strive to deliver quality service and are so proud of our team for caring for you, Jane. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 18, 2023

We have been using Tustin Lexus Lexus for a number of years. Derek Kincebach is an outstanding service representative. He takes very good care of us whenever we have visited. truly an asset to the organi More

by rgulati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jul 19, 2023 -

Tustin Lexus responded

Thank you for choosing us these last few years! It's wonderful to hear Derek always ensures you leave a happy customer. Until enxt time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 15, 2023

Always kind and informative. I usually wait while the maintenance is being done. The waiting area is clean and roomy. My reps have always been good about keeping me informed of t More

by Ducky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jul 18, 2023 -

Tustin Lexus responded

Thank you, Ducky! We love to hear your service visits always go seamlessly. We look forward to delivering another 5-star visit soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 15, 2023

We have always had the very best service from Tustin Lexus. On this visit James Simmons was the consultant who assisted us. He was extremely friendly and efficient. True to his estimate, our car was s More

by Dandcway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons, Iman Azimi, Rick Massucci, Derek Kincebach
Jul 18, 2023 -

Tustin Lexus responded

Customer satisfaction is important to us & it's wonderful to hear our team always takes care of you. Thank you for this 5-star rating, we look forward to working together again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 14, 2023

I like the service and the loaner Nick and technician give me a very good servive, thank you. More

by Olgaynb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 18, 2023 -

Tustin Lexus responded

We're so lucky to have Nick on our team, and we look forward to continuing to deliver the quality service you deserve and keep your Lexus running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 12, 2023

Tustin Lexus service is exceptional as always! Rick Massucci provides excellent professional and personalized service. I won’t take my old RXs anywhere else! More

by Loneil2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jul 12, 2023 -

Tustin Lexus responded

We appreciate your stellar rating! We strive to deliver quality service and we're so proud of Rick & our team for always taking care of you. We hope your Lexus is running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 11, 2023

The person who helped was kind and made sure our car was done the same day More

by Yoonjinam90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jul 12, 2023 -

Tustin Lexus responded

We appreciate your stellar rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 11, 2023

Outstanding service by Brando. Always takes of me. Location is excellent. Service is the best. More

by Yangbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Jul 11, 2023 -

Tustin Lexus responded

We're so proud of Brando & our team for always delivering the quality service you're looking for! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 11, 2023

Keith Imoto in Sales is a class act, as is finance manager Paymon Marandi. They were both businesslike and friendly throughout the process. More

by MFLANNERY5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Imoto
Jul 12, 2023 -

Tustin Lexus responded

Congratulations on your new ride! We're so proud of Keith & Paymon for delivering an excellent shopping experience. Welcome to the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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