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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
2,208 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,208 reviews

January 30, 2026

Always treats me very well. Sensitive to my time. Rick M is always professional and courteous. Thanks. More

by don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick M
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Feb 01, 2026 -

Tustin Lexus responded

Hi Don, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2026

Steve was great. He was Helpful. Efficient. Because of him I will be back.Friendly service from all. More

by jmdaurio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Steve
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Feb 01, 2026 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2026

Recently went to Tustin Lexus for a routine service very pleased with my overall experience! My service advisor Jim was Great to work with! More

by Shaffour59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
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Jan 31, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2026

Today,Tony provided me with outstanding quality of service during my service visit. He treated me with courtesy and was extremely responsive and efficient in every way. I’ve been coming to Tustin Lex More

by bfujii98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Romero
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Feb 01, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

January 29, 2026

Great inventory, color selection and options, very competitive pricing and friendly and helpful sales staff More

by Tsixsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph
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Feb 01, 2026 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

January 29, 2026

Dealership itself was nice. I liked the coffee machine. I had two mochas when I was there. Everyone was nice More

by sara.gerzon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Martinez
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Jan 31, 2026 -

Tustin Lexus responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2026

The salesman is very professional and good customer service.the salesman do very honest and hardworking to give me the best car and I m so happy about him and this dealer.Five stars for him did great j More

by danieltruong0928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Tran
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Jan 31, 2026 -

Tustin Lexus responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 28, 2026

Service always tries to upsale not needed services for extra price for those who do not know much about cars. More

by Nicolas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wyatt
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Jan 31, 2026 -

Tustin Lexus responded

Thank you for taking the time to share your feedback, Nicolas. Our goal is always to be transparent and helpful when servicing your vehicle. Any recommendations we provide are based on our experience and are intended to help maintain your vehicle's performance, safety, and long-term reliability. There is never any obligation—our intention is simply to inform you of what is best for maintaining your Lexus, so you can make the decision that feels right for you. We appreciate your business and welcome the opportunity to discuss any concerns directly. Carl Tetiva Parts & Service Director Tustin Lexus ctetiva@group1auto.com

January 28, 2026

Everyone was very personable and straight to the point. I appreciate the transparency from the top down. More

by SB
Recommend Dealer
Yes
Employees Worked With
David, Chad, Paymon
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Jan 30, 2026 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you have any further questions, please don't hesitate to reach out!

January 28, 2026

I had an excellent experience with my Lexus service representative Steve. He was professional, attentive, and took the time to clearly explain everything my vehicle needed without any pressure. The pro More

by Manalmashney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Jan 30, 2026 -

Tustin Lexus responded

Hi, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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