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Tustin Lexus

Tustin, CA

4.8
1,937 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,937 reviews

September 21, 2025

I took the car in for an oil change. From the beginning to end, it was top notch service. Wyatt was courteous and friendly. He had the car ready in less time than estimated. More

by Sturn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Sep 22, 2025 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Wyatt here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2025

Top Class Dealership…Upgraded service department is great. The video is so helpful…seeing all the underside of the vehicle including the tires is a plus. And I don’t want to forget to tell you how mu More

by rep1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Dayeh
Sep 22, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jack here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2025

I had a great experience in Tustin Lexus and service was excellent. I am very impressed with Wyatt service advisor and he explained very well. More

by Rrkura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Sep 23, 2025 -

Tustin Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 21, 2025

Love this dealership! Always super helpful. Rick helped me out with my service issues and was very responsive and helpful. Always a great experience! More

by Keilanieto
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Sep 23, 2025 -

Tustin Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 21, 2025

Great service from the time of arrival the valet people welcome me friendly and processional . Rick the service advisor was great and he follow up with me explaining what my car needs. Very honest profe More

by ymoussawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick at the service department
Sep 23, 2025 -

Tustin Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 19, 2025

Antonio was very professional, knowledgeable and efficient. The recalls were addressed and the car was ready on time. More

by tmarellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Sep 21, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2025

I arrived early for my appt, my car went in ASAP and was done in approx 1.5 hours. They also gave it a nice wash. Very happy w/ the service received. More

by jcyoung3460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
Sep 21, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2025

Everything was completed as scheduled and in a timely manner. Rick was very pleasant to work with. Thank you. More

by Ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 21, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2025

Rapidly greeted. No waiting. Smooth transition into a service car. Car services were completed in less than 3 hrs. More

by Tustin Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt was great
Sep 21, 2025 -

Tustin Lexus responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2025

Love my service rep Derek K , great communication and awesome service on my vehicle. Love that they still wash the car after the service. . More

by Tanste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Sep 18, 2025 -

Tustin Lexus responded

Hi Tanste, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Derek K at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

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