Tustin Lexus

Always timely and professional while being friendly. I feel I can trust my service agent Derek to give me correct information on my vehicle. I feel I can trust my service agent Derek to give me correct information on my vehicle. More

We are repeat Lexus owners, but this was our first time working with Tustin Lexus — and what an outstanding experience it was! Alex Mattes was amazing from start to finish. His professionalism and excel working with Tustin Lexus — and what an outstanding experience it was! Alex Mattes was amazing from start to finish. His professionalism and excellent communication truly stood out. He prepared all the necessary paperwork ahead of time, which made the process smooth and efficient. During our test drive, it was clear that Alex was highly knowledgeable about the vehicle and took the time to answer all our questions thoroughly. What impressed me most was the consistent communication throughout the entire process. From the moment the car was scheduled to be built to the day it was delivered, Alex kept us updated every step of the way. Thank you, Alex, for providing such a seamless and enjoyable car-buying experience! More

I went to get a car. A Made a big, mistake.this dealer are cheaters.prices are inflated and they Will try to screw you with additional $980.00 for a painting coat.when Th A Made a big, mistake.this dealer are cheaters.prices are inflated and they Will try to screw you with additional $980.00 for a painting coat.when The car May be used for even More than 10 years. Don't go there they're not Good.prices are suppose to be negotiable.they are cheap. More

Courteous Friendly Expertise Explain car fix issues Ride pickup Professional Decor Waiting area Coffee station Clean issues Ride pickup Professional Decor Waiting area Coffee station Clean More

Steve Ramirez my service advisor is always friendly & helpful, explains everything and always goes out of his way to make sure everything is okay. Everyone is always so friendly from the moment you pull helpful, explains everything and always goes out of his way to make sure everything is okay. Everyone is always so friendly from the moment you pull up till you leave. More

The service was exceptional. I was traveling out of the area and my check engine light came on. Tustin Lexus got me in day off to diagnose the issue. They were quick, helpful, ho I was traveling out of the area and my check engine light came on. Tustin Lexus got me in day off to diagnose the issue. They were quick, helpful, honest and advised on the most cost effective solution so that I could get my family safely home. More

They were very helpful and friendly during my service. Lots of communication and I was able to get my car the same day Lots of communication and I was able to get my car the same day More

Savanaah and the rest of the Tustin team were very helpful and professional. Everyone I had an encounter with were friendly. I highly recommend this dealership. helpful and professional. Everyone I had an encounter with were friendly. I highly recommend this dealership. More

Wyatt was very good at explaining the work to be done and the work that was suggested. the work requested was done in a very timely manner. the work that was suggested. the work requested was done in a very timely manner. More

Easy to make appointment. Thorough inspection. Done when promised. What was friendly and provided good information. Thorough inspection. Done when promised. What was friendly and provided good information. More