Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tustin Lexus
Tustin, CA
1,886 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,886 reviews
November 06, 2025
Chase was great! Had me test drive a few vehicles and everytime had my interests in mind. He directed me to a vehicle that met my asthetic, mpg req, and overall was g Had me test drive a few vehicles and everytime had my interests in mind. He directed me to a vehicle that met my asthetic, mpg req, and overall was great company. I would buy another car here. More
by 1vanesacruz1@gmail.com
November 06, 2025
Tustin Lexus was very an accommodating with my schedule and time frame. Services completed on time Steve Rivera was excellent in communicating and making sure the needed services get done on time . and time frame. Services completed on time Steve Rivera was excellent in communicating and making sure the needed services get done on time . More
by lienpn92
November 01, 2025
The card was repaired with engine failure in 30/45 days . The service department was helpful and I got a loaner vehicle during the repair was done in my vehicle The service department was helpful and I got a loaner vehicle during the repair was done in my vehicle More
by Info
Employees Worked With
November 01, 2025
I always have my Lexus RX450h serviced at the dealership where I purchased the vehicle, Tustin Lexus. The service is always thorough and is performed well within the time period quoted me. I typically see where I purchased the vehicle, Tustin Lexus. The service is always thorough and is performed well within the time period quoted me. I typically seek out Derek Kincebach for my service advisor. He makes me feel like a particularly valued customer and I appreciate his attention to detail. I always solicit his advice and recommendations, which I always follow. I know that doing this will keep my vehicle in tip top shape. More
by jalawrjr
Employees Worked With
Derek Kincebach
October 31, 2025
My 5000 vehicle check was quick and easy. Tony was great answered my questions and messaged me when my car was finished. Told me it could take an hour to an hour and a half, but it was done i Tony was great answered my questions and messaged me when my car was finished. Told me it could take an hour to an hour and a half, but it was done in 35 minutes. Yippee!!! Thanks Tustin Lexus! More
by dwinder
Employees Worked With
Tony
October 31, 2025
Best dealership ever! Every time I come to Tustin Lexus, it is nothing short of a great experience. My service advisor, James Olson, is the best of the best. Tustin Lexus Every time I come to Tustin Lexus, it is nothing short of a great experience. My service advisor, James Olson, is the best of the best. Tustin Lexus is the only dealership I trust to take care of my car. Trustworthy, honest, kind & professional staff! More
by Stephanie Steinhauser
Employees Worked With
James Olson
