Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,840 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Contact Dealership
View Awards

45 Auto Center Dr

Tustin, CA

92782

Directions

By Type

Showing 1,840 reviews

October 19, 2025

Denny Tran is the best! Ask for him if you’re interested in a Lexus! More

by Glandalf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denny Tran
Report | Print
Oct 20, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2025

The service for an oil change was very good and thorough but extremely lengthy. It took 2.5 hours for the oil change. More

by saschase55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
October 17, 2025

Had a service coupon and except for taking a little longer then anticipated everything went well. More

by MrMr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Oct 20, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 17, 2025

Excellent service and very helpful to answer my questions about replace water pump and three rubber pipes More

by albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

Tustin Lexus responded

Albert, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2025

Great service, excellent car maintenance that I trust. Dealership always works gard to get a loaner during service More

by kent.hamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
Report | Print
Oct 20, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2025

My advisor Joseph was very sociable and helpful. He helped me out immediately and I was done in no time. More

by shihWen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph DiThomas
Report | Print
Oct 20, 2025 -

Tustin Lexus responded

Hi Shihwen, we're happy you found Joseph to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

October 16, 2025

My service technician was Jack, very helpful and attentive. Service took longer than expected but Jack kept checking on me and updating on the progress More

by carla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
Oct 19, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2025

After a "misunderstanding" regarding MSRP was ironed out, it was smooth sailing with the purchase. You'll have to expect to be force fed the protective coating: my car was still in transit and I was told I More

by edelweys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Hassan, "Lisa", Chase Coyle, Chad Irvin, Edward Hwang, Patrick Garland
Report | Print
Oct 20, 2025 -

Tustin Lexus responded

Hi, we appreciate your honest feedback! If you have any further questions, please don't hesitate to reach out!

October 16, 2025

As always the service was excellent, special thanks to Rick M for his attention Peggy Olrich More

by polrich21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick M, service tech
Report | Print
Oct 20, 2025 -

Tustin Lexus responded

Hi, we're happy you found Rick to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2025

Everyone was very helpful especially the salesman I worked with Jacob he answered all my questions. More

by rcdepalma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob, Frank and Lizzie
Report | Print
Oct 17, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you have any further questions, please don't hesitate to reach out!

1
2
3
...
184