Tustin Lexus

I had a fantastic time at this location! Brett was extremely helpful and made it the process very smooth. Thank you again for helping with my purchase Brett! Brett was extremely helpful and made it the process very smooth. Thank you again for helping with my purchase Brett! More

Dealership is very approachable . Salesman friendly and knowledgeable .Finance manager was very friendly and helpful.( no high pressure ) Salesman friendly and knowledgeable .Finance manager was very friendly and helpful.( no high pressure ) More

Alexander Mattes searched numerous dealerships to find my car. He went beyond the excellence you expect from a Lexus Dealership. car. He went beyond the excellence you expect from a Lexus Dealership. More

It’s like a well-oiled machine- pun intended. Service people explain what is needed and what is not. Service people explain what is needed and what is not. More

My experience today having the 5000 mile service done went better than expected. Tony welcomed me with politeness and knowledge. My car was finished in the allotted time and was sparkling clean. went better than expected. Tony welcomed me with politeness and knowledge. My car was finished in the allotted time and was sparkling clean. More

It was enjoyable working with Tustin Lexus. Salesman were very knowledgeable and friendly, no pressures, quick and simple. Salesman were very knowledgeable and friendly, no pressures, quick and simple. More

I really felt so special when I bought my new Lexus I’m a repeat customer this time my sales person was Joseph Garsea he is so nice and helpful I wish everyone was like him he is so awesome thank you Joseph! repeat customer this time my sales person was Joseph Garsea he is so nice and helpful I wish everyone was like him he is so awesome thank you Joseph! And Tatiana in the financial office is such a sweet person and so helpful! I love Tustin Lexus I’ve dealt with them for years and will again in the future they are the best I love my Lexus ❤️ More

I cannot recommend the service department at Lexus enough, specifically my service advisor, Rick. From the moment I pulled into the service bay, Rick provided a level of professionalism and care that enough, specifically my service advisor, Rick. From the moment I pulled into the service bay, Rick provided a level of professionalism and care that truly defines the Lexus experience. Here is why Rick is the best in the business: • Transparent Communication: Rick kept me updated every step of the way. I never had to wonder about the status of my vehicle; he was proactive with texts and calls, explaining exactly what was being done. • Genuine Expertise: He took the time to explain the technical details of the service in a way that was easy to understand, ensuring I felt confident in the work being performed. • Efficiency & Care: My car was returned to me ahead of schedule, perfectly serviced, and impeccably clean. It’s clear Rick takes personal pride in the satisfaction of his clients. If you’re looking for someone who is honest, knowledgeable, and goes above and beyond to make the maintenance process seamless, ask for Rick. He has earned a loyal customer in me! More

I was happy to have worked with this dealership as salesperson understood my needs and preferences, was responsive to my requests and came through with the type of Lexus I wanted. salesperson understood my needs and preferences, was responsive to my requests and came through with the type of Lexus I wanted. More

Professional staff Excellent dealership Clean , no stress, courteous,best car buying experience I have had in years! stress, courteous,best car buying experience I have had in years! More