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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
2,034 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,034 reviews

January 21, 2026

Always fast and reliable with their service . I met amazing service people there that are very helpful and knowledgeable More

by simonadruhora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Romero
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Jan 21, 2026 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2026

The service was overall great with timely completion and detailed communication about services which were provided More

by Vinod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 22, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2026

Great customer service. We are always come to this dealership for new cars. One that we can trust. More

by gx550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan and David
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Jan 22, 2026 -

Tustin Lexus responded

Hello, we are so happy to read such a great review about Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2026

Long wait, good service good coffee and snacks nice tv,nice waiting area, rat droppings not removed. Took me 1 minute to brush of droppings More

by ajit.brar.dvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

Tustin Lexus responded

Thank you for your feedback! We're glad you enjoyed our services and amenities. We apologize for the delay and any inconvenience caused by the inconvenience you've described. We'll make sure to address this issue immediately. We appreciate your business and hope to see you again soon! Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We're committed to improving your experience on your next visit.  Tustin Lexus - (714) 368-3210

January 20, 2026

Joseph was very thorough when explaining what my absolute car needs are and what is appropriate for future appointments. More

by pengki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
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Jan 21, 2026 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about Joseph. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2026

Quick reponse to my inquiries prior to sales. All steps of sales and finance were quick and efficient. More

by phnguyen290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Hassan
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Jan 21, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2026

Jack helped me out a lot, everything was great and he is awesome to work with! More

by Robertgirvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Jan 21, 2026 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 19, 2026

Steven was great! I was taken care of right away. I got my car serviced almost right away. More

by julianacuevasII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Danny, and parts guy
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Jan 20, 2026 -

Tustin Lexus responded

Hi, we're happy you found Steven to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

January 19, 2026

I leased a car from Tustin Lexus and had a smooth, professional experience with helpful staff and transparent pricing throughout the process. More

by Payam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2026 -

Tustin Lexus responded

Hi Payam, thank you so much for your positive comments about Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2026

The place is clean and comfortable for waiting. The service is always get me in quickly, the prices are great, Definitely the nicest auto shop I've ever been to. More

by Hello kitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Jan 21, 2026 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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