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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,644 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,644 reviews

July 22, 2025

Paul was extremely helpful and very pleasant to work with. He gave me accurate report of my car's status and next steps More

by Tess
Recommend Dealer
Yes
Employees Worked With
My service tep was Paul
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Jul 23, 2025 -

Tustin Lexus responded

Hello Tess, we're happy you found Paul to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

Very friendly and helpful services and they’re very professional try to solve my problem. More

by Bairunyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Jul 23, 2025 -

Tustin Lexus responded

Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 21, 2025

Tustin Lexus is my favorite dealership and we owns three Lexus that we go for service at this location. More

by mehdihamedani5
Recommend Dealer
Yes
Employees Worked With
Alex velasq
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Jul 23, 2025 -

Tustin Lexus responded

Hi, thank you so much for your positive comments about Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2025

Steve Rivera, the service manager provided us with excellent service today. Thank you Steve for your kindness & honest service! The company should be proud of his professionalism. More

by Lourdes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Jul 21, 2025 -

Tustin Lexus responded

Hi Lourdes, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2025

I can't say enough good things about my recent experience with Rick at Lexus of Tustin. From start to finish, he went above and beyond to ensure my visit was smooth, and professional. More

by reverony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick M
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Jul 21, 2025 -

Tustin Lexus responded

Hi, we're happy you found Rick to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2025

The dealership and people are always Helpful, efficient, clean, and friendly service every time I visit! More

by m.hernandez2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Jul 22, 2025 -

Tustin Lexus responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2025

everything is good except the loaner was dirty inside and outside. It looks like it was just returned, not washed for next customer. There is existing damage on the passenger door black trim (not on body pan More

by herman.i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James (service advisor)
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Jul 23, 2025 -

Tustin Lexus responded

Thank you for bringing this to our attention. We apologize for the state of the loaner car and the lack of communication regarding existing damage. We will address this issue immediately and ensure that our loaner vehicles are always clean and well-maintained for our valued customers. We appreciate your feedback and hope to provide you with a better experience in the future.

July 18, 2025

Paul(kim,Sungha) is very kind and made the experience comfortable. I highly recommend Paul for anyone. More

by kaka-kim
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Sungha
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July 18, 2025

Quick and very friendly. Was able to finish my car in a timely manner and was straight and to the point. More

by super51jimmy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
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July 18, 2025

Friendly, helpful personnel. Dealership was clean & seemed efficient. Positive experience overall & conveniently located. Overall positive More

by presets_ballads_2o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 20, 2025 -

Tustin Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

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