Tustin Lexus

Very efficient and friendly attention and service. No delays or surprises. Provide a very clear set of inspection steps and results. No delays or surprises. Provide a very clear set of inspection steps and results. More

Worked with James Simmons to get my car logged in and serviced. Very helpful and the work completed as specified. serviced. Very helpful and the work completed as specified. More

Great and smooth transaction. Joe Ehlert the sales person was Wounderfull and very helpful, will definitely refer friends and family . Joe Ehlert the sales person was Wounderfull and very helpful, will definitely refer friends and family . More

I scheduled a service appt and they were ready for me. I had requested a loaner car and it was ready for me. Service was done in a timely manner and I was noticed via text it was ready. No problems with t I had requested a loaner car and it was ready for me. Service was done in a timely manner and I was noticed via text it was ready. No problems with the car, the service advisor was helpful. Very good experience. More

Came in for an oil change and they also performed the safety issue with a bad fuel pump seal, and cabin air filter change. This was part of a "recall" campaign where the seal needed to be replaced. They safety issue with a bad fuel pump seal, and cabin air filter change. This was part of a "recall" campaign where the seal needed to be replaced. They said it would take 3 hours, but it was 5 hours for my service. They let me have a loaner car, even though I did not sign up for one pre-service visit. More

Awesome! Very professional, always gets me in right away. My car is new so I have only been in a few times! Thank you!! Very professional, always gets me in right away. My car is new so I have only been in a few times! Thank you!! More

Easy/ quick to make an appointment. Great/ friendly service by Mr. Evan Nguyen, Service Advisor. He explained clearly any questions those relate with my Lexus RX350. Will be back as Great/ friendly service by Mr. Evan Nguyen, Service Advisor. He explained clearly any questions those relate with my Lexus RX350. Will be back as well as recommend this service to my friends. More

Enjoyed lounge with amenities. Service writer was accommodating and friendly. Maintenance service prompt with car wash as well. Service writer was accommodating and friendly. Maintenance service prompt with car wash as well. More

Service was done on time and the rides to and from home were provided. whole process was smooth and easy. were provided. whole process was smooth and easy. More

Efficient, knowledgeable and firefly staff. I had to pick up my second smart key for my new SUV. It went very quickly. Phone/information manager was most helpful in getting me to the right pers I had to pick up my second smart key for my new SUV. It went very quickly. Phone/information manager was most helpful in getting me to the right person. More