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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,496 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,496 reviews

February 12, 2025

Our car buying experience from Tustin Lexus was pleasant and hassle free. Everyone treated us with respect and kindness. More

by Madhu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Mattes, Patrick Garland, Jacob
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Feb 17, 2025 -

Tustin Lexus responded

Hi Madhu, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

What an excellent car buying experience! Nicholas and Tim Jones in Sales were great and the finance manager was really awesome with getting me a better rate than what my credit union had app More

by Camilo A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : didnt work with Ray, just Tim, Nicholas and Finance Mgr who was best!
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Feb 17, 2025 -

Tustin Lexus responded

Hello Camilo, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2025

Service was flawless. Derrick was responsive and attentive to my rather urgent need. Needed a replacement key for my extra which was lost in the recent Eaton fire, More

by Merriiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Feb 13, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 11, 2025

I have bought 4 cars from them . It was good experience. Tatianna was wonderful.she made it so easy this time. Thank you More

by Swancandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana
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Feb 17, 2025 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2025

Staff is always friendly and welcoming. Easy and quick services. Steve has been great to work with More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Feb 13, 2025 -

Tustin Lexus responded

Hi Brent, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We hope you have a great day!

February 10, 2025

The service rep Dan Palacio was excellent and very knowledgeable. The car service was completed on time. I will certainly refer my friends who own Lexus to visit Tustin Lexus for service and repairs More

by kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Palacio
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Feb 13, 2025 -

Tustin Lexus responded

Hi Kris, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We hope you have a great day!

February 09, 2025

Rivk has always been so professional and polite and curtious always . and so knowledgeable about everything and if he doesn’t know he finds out he’s a great communicator. He’s very very personable. Eve More

by Jamie mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Feb 12, 2025 -

Tustin Lexus responded

Hi Jamie, we are very happy Rivk could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2025

Good services. Alex is very helpful and explains the questions clearly. I like the multi-point inspection report. More

by c4fanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
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Feb 12, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2025

Dennis and Gus are great! A pleasure to deal with knowledgeable professionals who are competent and courteous! Thank you! More

by devallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis, Gus
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Feb 12, 2025 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

I'm very satisfied with the maintenance service. Steve the advisor was very helpful. Nice, professional staff at the Tustin lexus. More

by Marlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Feb 12, 2025 -

Tustin Lexus responded

Hello Marlyn, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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