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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,894 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,894 reviews

July 25, 2025

They were very helpful and friendly during my service. Lots of communication and I was able to get my car the same day More

by mkaden2317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Jul 26, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

July 25, 2025

Savanaah and the rest of the Tustin team were very helpful and professional. Everyone I had an encounter with were friendly. I highly recommend this dealership. More

by J.Stanard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savanaah, Sergio, the guy in finance
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Jul 26, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

July 25, 2025

Wyatt was very good at explaining the work to be done and the work that was suggested. the work requested was done in a very timely manner. More

by rblomquist
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Jul 26, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2025

Easy to make appointment. Thorough inspection. Done when promised. What was friendly and provided good information. More

by CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Jul 27, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2025

They did a thorough inspection but the repair was super expensive. We received a refurbished transmission but we’re expecting a new one considering the price. The labour costs were also very high. We dea More

by V M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Romero
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Aug 01, 2025 -

Tustin Lexus responded

Thank you for your detailed feedback. We are glad to hear that Tony Romero provided excellent service throughout your visit. We understand your concerns regarding the cost of the repair and the expectation around the transmission. Your comments about the atmosphere have also been noted and will be shared with our team. We appreciate you bringing these points to our attention as we continue to work toward improving both our service and overall dealership environment.

July 24, 2025

Victor Sierra was excellent. We had a great experience. We will recommend Victor to others. More

by Robldor58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Sierra
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Jul 27, 2025 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about Victor. We hope you have a great day!

July 24, 2025

Good service and feedback. I give service advisor, Dennis Palacio, a 10! I will definitely ask for him again. More

by Pamminier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Palacio
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Jul 25, 2025 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about our team. We hope to see you soon!

July 23, 2025

Great experience at Tustin Lexus! My service advisor, Jack was awesome! Received great service and attention to details. Thank you!! More

by estrada.syl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Dayeh
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Jul 25, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Until the next time we meet, take care!

July 22, 2025

Paul was extremely helpful and very pleasant to work with. He gave me accurate report of my car's status and next steps More

by Tess
Recommend Dealer
Yes
Employees Worked With
My service tep was Paul
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Jul 23, 2025 -

Tustin Lexus responded

Hello Tess, we're happy you found Paul to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

Rick was great! He was very helpful, knowledgeable, and helped make the entire process smooth from start to finish. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Jul 23, 2025 -

Tustin Lexus responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to Rick here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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