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Tustin Lexus
Tustin, CA
1,597 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,597 reviews
June 25, 2025
I bought my IS250 here, new, in 2007. The main reason I come back for service is because of the 2 service advisors that I really appreciate, they’re the best! Derick & Paul Kim The main reason I come back for service is because of the 2 service advisors that I really appreciate, they’re the best! Derick & Paul Kim More
by galoth
Employees Worked With
Derick- Paul Kim
June 23, 2025
Everyone we dealt with at Tustin Lexus (the salesperson Ana, her manager Steve, and Patric from the financial dept) were extremely courteous, friendly and straight forward (no sales pressure). Also, Miguel Ana, her manager Steve, and Patric from the financial dept) were extremely courteous, friendly and straight forward (no sales pressure). Also, Miguel from the technology dept was very helpful and patient with us. More
by Khai
June 23, 2025
Tustin Lexus is amazing! ! They took such good care of me. Jaime Martinez and Greg went above and beyond to help me with the vehicle I purchased! Trust me you will not be diss ! They took such good care of me. Jaime Martinez and Greg went above and beyond to help me with the vehicle I purchased! Trust me you will not be dissapointed! I drove from Bakersfield, and so happy I did. Thank you Tustin Lexus. You are Awesome!!! More
by Adasatic
Employees Worked With
Jaime Martinez and Greg from financing
June 23, 2025
My advisor Rick was a great help. He took the time to research the cause of the knocking noise in the back of the vehicle. Several advisors that I used before weren't as thorough as R He took the time to research the cause of the knocking noise in the back of the vehicle. Several advisors that I used before weren't as thorough as Rick and were unable to help me before. Thank you Rick! More
by abouabdou
Employees Worked With
Rick Massucci
June 22, 2025
Tustin Lexus is my default for all my maintenance needs. They’re prompt with their communication, and my experience every time is that they are very accommodating. My service advisor during my last visit wa They’re prompt with their communication, and my experience every time is that they are very accommodating. My service advisor during my last visit was Steve, 10/10 experience! More
by Clementina
Employees Worked With
Steve
June 21, 2025
Singu ( Paul) was very professional and courteous. Did explain the available services and helped me pick the right services. He did not try to oversell anything. Made the check-in and check-out proces Did explain the available services and helped me pick the right services. He did not try to oversell anything. Made the check-in and check-out process very easy and quick. Appreciate his diligence and support. More
by Anu
Employees Worked With
Sungha (Paul)
