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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,445 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,445 reviews

October 17, 2024

Efficient and pleasant. Good reason to buy a Lexus! Evan is our contact and he gets five stars More

by Bubbe949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Oct 19, 2024 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Evan here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

Once we were recognized by a sales associate the experience was very good. Initially we waited a long time before anyone met with us and we were getting ready to leave. Guillermo ended up closing th More

by cjeubanks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Gonzales and Paymon Marandi and short Savanah.
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Oct 19, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 17, 2024

The service staff were very friendly and quick to provide service, and the waiting room was also clean, which was nice. More

by Jae Won
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nehrir
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Oct 19, 2024 -

Tustin Lexus responded

Hi Jae, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We look forward to your next visit! Take care!

October 14, 2024

Amazing customer service! Mustafa Alsamarae was extremely friendly and helpful in getting me my first Lexus!! More

by dylanbt928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Alsamarae
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Oct 18, 2024 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about Mustafa. Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2024

I was very happy with the service I received. The only issue I have is that it was not disclosed to me that while I was showing interest in the car that there was only one key fob to the vehicle. More

by Missing key fob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim
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Oct 18, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2024

Excellent quality and very quick friendly service. i am very satisfied customer.Definitely recommend their service . More

by Tpapas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Oct 18, 2024 -

Tustin Lexus responded

Hi, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 12, 2024

I extremely recommend this dealership to everyone you would always get the best deal that there is More

by Giahi.hossein
Recommend Dealer
Yes
Employees Worked With
Tatania
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Oct 13, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

October 12, 2024

Very accommodating and communicative. Worked hard to take care of what I needed throughout the process. More

by Laura
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven.
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Oct 13, 2024 -

Tustin Lexus responded

Hello Laura, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2024

Great customer and provide clear services to be added. Showing video clips of the service is great. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Oct 15, 2024 -

Tustin Lexus responded

Hi Cindy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2024

Paul is a great service pro who got me in and out quickly. Excellent prices. My car rides perfectly and looks brand new. Thanks for the car wash! More

by rleft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sungha Paul Kim
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Oct 13, 2024 -

Tustin Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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