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Tustin Lexus

Tustin, CA

4.8
2,245 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,245 reviews

December 14, 2025

Nice service. Steve is a great guy taking care of customers. Happy with his kind service. More

by Yunjiu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2025

Steve was the best and set me up with a much needed loaner call. He’s the best! More

by tarrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Dec 19, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2025

James in the service department did another outstanding job of taking care of me this weekend. He keeps me informed of my service timeline, provides a loaner, remembers me and is genuinely really kind. He More

by Wojcik_renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

December 13, 2025

Everyone was very accommodating. I needed the car checked out before a trip and they were able to check out and solve the issue. More

by kathieburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Wyatt Applebury
Dec 19, 2025 -

Tustin Lexus responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2025

Took my vehicle in for some motor fan issues and James the service writer was amazing with the customer service and the entire process of the service real simple and hassle free. More

by Serg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 19, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2025

Best service and always make us feel comfortable there, from the purchase to every maintenance service. Especially this time Tony explained us a bout the service very well. More

by Zyao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Romero
Dec 19, 2025 -

Tustin Lexus responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2025

We purchased a Lexus from the dealership 2 years ago. With every visit, we have been treated with professionalism and acknowledgement of our business. The people are top notch and the environment is alwa More

by MWang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Romero
Dec 19, 2025 -

Tustin Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2025

My service specialist, Rick Massucci did a great job as usual. I prefer to see him on all my visits. More

by Jeff Janzen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Dec 19, 2025 -

Tustin Lexus responded

Hi Jeff, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

December 11, 2025

Jorge in service was very welcoming, professional and helped me in no time. I recommend to everyone More

by gprixmotors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Dec 12, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff Jorge to be so supportive during your experience here at Tustin Lexus. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 11, 2025

I love this Tustin lexus dealer. Specially those who work in service department like Mr Wyatt. He was very helpful and understood what I was here for. I appreciated his service and l More

by Raihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Wyatt
Dec 12, 2025 -

Tustin Lexus responded

Hi Raihan, thank you for your kind review; we are happy to pass along your comments to Wyatt here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

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