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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
2,245 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,245 reviews

December 11, 2025

JC and his team made our vehicle purchase experience exceptional. They went above and beyond on all our questions in regards to the vehicle we purchased. More

by rafael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC, Baron, .......
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Dec 12, 2025 -

Tustin Lexus responded

Hi Rafael, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2025

I got my appointment with reserved a loaner car. When arrived, they don’t have any loaner car for me. But service advisor help me set up the car maintenance quick and helpful. Service receptionist More

by Bobbylong8080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2025 -

Tustin Lexus responded

Hi, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (714) 368-3200 at your earliest convenience to discuss how we can turn your experience into a positive one.

December 10, 2025

I had a complicated issue with a repair and some warranties I purchased and Tony really went to bat for me and helped get me what I needed done. Tony definitely went above and beyond and the service More

by grant.bettencourt.esq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Romero
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Dec 11, 2025 -

Tustin Lexus responded

Hello, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

December 10, 2025

They were the easiest dealership to work with. So easy going and not feeling pressured into anything More

by stina78711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
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Dec 11, 2025 -

Tustin Lexus responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day!

December 10, 2025

Joseph was amazing. He was attentive and personable. He did everything he could to assist me even went above and beyond to help me even though it wasn't his job. More

by daochihung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph from service dept
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Dec 11, 2025 -

Tustin Lexus responded

Hello, thanks for your praise and kind comments about our team. We hope you have a great day!

December 10, 2025

The dealership is clean, has 2 massage chairs and they are all so friendly and helpful. More

by anguianojasmine72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Dec 11, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2025

Thoroughly enjoy the great service from Derek who had addressed all my concerns and had my car well taken care of. More

by S C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Dec 11, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2025

Titiana showed so much professionalism to us optioning a car through Tustin Lexus. She was very thorough from step one all the way to Us picking up the car.. N ice work Tatiana and thank you so much for al More

by Linda Holt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Titiana H
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Dec 10, 2025 -

Tustin Lexus responded

Hello Linda, thank you for your kind review; we are happy to pass along your comments to Titiana here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2025

Derek was wonderful and pleasant to work with. Everybody at Tustin Lexus that I encountered has been amazing. Top notch team. More

by cammythach2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Dec 09, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2025

Rick at Tustin Lexus was very professional and courteous. My car was done earlier than expected. More

by dixonkimirvine7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Report | Print
Dec 10, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

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