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Tustin Lexus

Tustin, CA

4.8
1,444 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,444 reviews

September 26, 2024

An overall wonderful experience! Our salesperson G Gonzalez was great I received the trad3 amount I wanted and was able to drive out with my new Lexus Hybrid. More

by lynn
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo gonzalez
Sep 28, 2024 -

Tustin Lexus responded

Hi Lynn, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We do hope we can be of assistance in the future. Take care!

September 25, 2024

I like this dealership. My experience on Monday was not great. Seems like they overbooked in the service department. I had to wait about 30 minutes to get my car in for s More

by jeanninewilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Sep 28, 2024 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

Tustin Lexus has fantastic service. They are very professional, communication is stellar and the service is fast. More

by Purseanneshoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kim, Iman Azimi, Rick Massucci, Derek Kincebach, Joshua Pratt
Sep 28, 2024 -

Tustin Lexus responded

Hi, we are so happy to read such a great review about Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2024

We started the process from the Lexus. com Web site, which led us to this dealership. Their new buying online process had a few kinks in it, which was a little frustrating. The Sales Manage More

by treknvw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin and Paymon
Sep 28, 2024 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Dennis was amazing, he took me in without an appointment and made it a very quick and easy process! I was provided a detailed inspection form and will be returning to him for the recommended work. More

by Acker3737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 28, 2024 -

Tustin Lexus responded

Hi, we're happy you found Dennis to be so supportive during your experience here at Tustin Lexus. We look forward to your next visit! Take care!

September 24, 2024

The service was great! Dennis did a fantastic job on my maintenance. I would come back again More

by Gia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 28, 2024 -

Tustin Lexus responded

Hi Gia, thanks for your praise and kind comments about Dennis. We look forward to your next visit! Take care!

September 22, 2024

I had a puncture in my tire and have my car towed to Tustin Lexus and Nicholas took care of me and got a new tire for me. He was courteous and has good sense of humor also. Thank you Nicholas for the g More

by anthonyld88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 28, 2024 -

Tustin Lexus responded

Hi, thank you so much for your positive comments about Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2024

I had issues with sales but Daniel helped me so much in getting all the issues with my car sorted! More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 28, 2024 -

Tustin Lexus responded

Hi Victoria, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 20, 2024

Both the salesman and finance were very good and helpful. I would refer you to other people. More

by Vwg4731
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Patrick (finance)
Sep 22, 2024 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

September 20, 2024

I’ve been coming to Tustin Lexus for years for all my service needs. Paul always takes care of me, gets my car serviced quickly, and hooks me up with the best courtesy car on the lot to drive while my ca More

by Becky Calderwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Sep 22, 2024 -

Tustin Lexus responded

Hi Becky, we're happy to hear you had such a positive experience with Paul! Feel free to reach out to us if you need anything. Have a wonderful day.

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