Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tustin Lexus
Tustin, CA
1,996 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,996 reviews
August 04, 2025
I was treated like royalty by Tustin Lexus! I will recommend Tustin Lexus to my friends. I will recommend Tustin Lexus to my friends. More
by Larry.kite
Employees Worked With
Other Employees :
Natasha Rowles was great! I have followed her for ten years. I will always buy my cars from her. I was also treated very well by my sales person, Jaime Martinez (the Marine). Steve Vela, the used car buyer was also super helpful.
August 02, 2025
Tatiana was extremely helpful, communicative, patient, and honest throughout the entire process. Incredible experience working with her! I was able to leave with an excellent car on the same day. and honest throughout the entire process. Incredible experience working with her! I was able to leave with an excellent car on the same day. More
by cs
Employees Worked With
Tatiana Hassan
August 02, 2025
I purchased my IS 250 from Tustin Lexus in 2013, with a service package. I’ve been treated well by the various service people. Most recently my service was managed by Steve who went out of his way to accom service package. I’ve been treated well by the various service people. Most recently my service was managed by Steve who went out of his way to accommodate me. I’ll request him next time, maybe you should, too! More
by authorcat
Employees Worked With
Steve Rivera
August 02, 2025
Jenny Peters helped us out so very much. She made the drive up from San Diego well worth it. Her price point was fair with absolutely no haggling whatsoever. Purchasing of a vehicle can be l She made the drive up from San Diego well worth it. Her price point was fair with absolutely no haggling whatsoever. Purchasing of a vehicle can be less than pleasant but this dealership excels in customer service. If you're going to buy a Lexus, make sure you give this business a try. More
by erporras1
Employees Worked With
Jennifer Peters
August 01, 2025
Jenny, our sales person, Greg the finance guy and especially Miguel who spent a lot of time explaining all the technical workings of our new vehicle were absolutely brilliant. This was the best car especially Miguel who spent a lot of time explaining all the technical workings of our new vehicle were absolutely brilliant. This was the best car dealership experience we’ve ever had! More
by adutra981
Employees Worked With
July 31, 2025
Fantastic sales experience with Alex Mattes and great experience with finance manager Paymon. Really happy with my lease purchase for my first Lexus/Toyota car, excited to get another! experience with finance manager Paymon. Really happy with my lease purchase for my first Lexus/Toyota car, excited to get another! More
by Sean L.
Employees Worked With
Alex Mattes
