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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,451 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,451 reviews

September 18, 2024

"Excellent service, friendly staff, and a smooth buying process. Highly recommend for a hassle-free experience!" More

by jessebarragan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHAD
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Sep 21, 2024 -

Tustin Lexus responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2024

Great attitude friendly and helpful Was professional and mindful of my spectral needs .. Tustin Lexus needed to improve their reputation.. More

by lauriewheeler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Sep 20, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 13, 2024

Happy with the jobs done. Adviser, Daniel Kim was kind and explained the process well. More

by sgjmom18781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
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Sep 14, 2024 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Excellent customer service! We purchased a new 2025 Lexus NX 350h and love it! Guillermo was especially helpful and professional and even spent time helping us set up the App More

by Cynthia Eckstine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo (sales)
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Sep 13, 2024 -

Tustin Lexus responded

Hi Cynthia, we're happy you found Guillermo to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

Great place with five star professional services and top tier quality. Will definitely come back! More

by Woctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Sep 09, 2024 -

Tustin Lexus responded

Hi Woctor, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2024

Great customer service by everyone that helped to answer my questions but the best was Dennis! He was friendly, knowledgeable, and didnt hesitate to help us with quick, fast and professional service! Thank More

by LittleTiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Tustin Lexus
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Sep 07, 2024 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Derek KINCEBACH and his service always provide me with exceptional customer service each and every time I visit Tustin Lexus. Kudos to Derek and his TEAM!!! More

by rfred333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Lawson in Finance, Derek Kincebach
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Sep 07, 2024 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2024

I very happy today with second service ,will come back for more in the future More

by khangca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge buenrostro
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Sep 06, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 04, 2024

Sales person Alex Mattes was amazing from start to finish. He was professional, answered my questions through texts or calls in a very timely manner, went above and beyond when I asked for pictures of More

by Rich S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Mattes
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Sep 06, 2024 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

Great customer service, cleanliness, acknowledged, friendly, will continue the service at this location, and refer family More

by Tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci, Derek Kincebach
Report | Print
Sep 06, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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