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Tustin Lexus

Tustin, CA

4.8
2,245 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,245 reviews

November 25, 2025

Very kind and respectful staff make for a great experience. I was there for a while and they gave me a desk to sit at and do my work. More

by Lexus Lover
Recommend Dealer
Yes
Employees Worked With
Jack Dayeh
Nov 26, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2025

Everyone I have been in contact with has been friendly, low-key and knowledgeable. My service technician (James Olson) is an old school car/service person and a pleasure to deal with. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
Nov 26, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff James to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2025

Nice and modern showroom with a lot of choices on car models. Snacks and coffee in the waiting area. More

by KTP
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana Hassan
Nov 25, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2025

Joseph Ditomas was great! He was friendly kind, professional and very thoughtful. He made the process very easy. More

by cclaureles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
Nov 25, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joseph here at Tustin Lexus! Thank you again, and have a fantastic day!

November 23, 2025

Thank you Joseph to explain well about insurance coverage. It was a great service ever. More

by epark8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Nov 25, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2025

Even though it was busy our oil change was done in about 2 hours of waiting:) More

by teresamariepalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Nov 24, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2025

Joseph in service was fantastic, I really appreciated his help, so thank you very much. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Nov 24, 2025 -

Tustin Lexus responded

Hi Jeff, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2025

Rick is an excellent service advisor; very knowledgeable and takes care of any concerns you might have with your vehicle! Very responsive and is honest and trustworthy! Highly recommend Tustin Lexus! More

by Pat.Sheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Nov 24, 2025 -

Tustin Lexus responded

Pat, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2025

Steve was great he helped me with everything made the process quick and efficient. My whole experience was great. More

by tonishaphelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Nov 24, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff Steve to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2025

Johnathan was great. The whole experience was great. Johnathon was very professional and knowledgeable. He really took the time to help anyway he could. He spent extra ti More

by armyrob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan
Nov 24, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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