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Tustin Lexus

Tustin, CA

Overview
Reviews
4.9
1,002 Reviews
Call Dealership (714) 544-4800
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,002 reviews

October 12, 2022

Evan was very helpful and kept me up-to-date on the status of my car. We had a mysterious problem with my car and Evan was very clear and straightforward regarding the various tests they were running t More

by samsond82
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Oct 13, 2022 -

Tustin Lexus responded

We are pleased to hear that you received nothing but the best here with Evan and we're happy that you went home happy! We look forward to seeing you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
October 07, 2022

Rick Massuci makes the entire process a pleasant experience - from making the appointment to getting my car back was a pleasure. More

by morahrobin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Oct 10, 2022 -

Tustin Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Rick! Please let us know if we can help you with anything else in the future! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
October 06, 2022

My ES300h has 321K miles, thanks to great service at Tustin Lexus! Only dealer I will allow to work on my car. More

by debra.navarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Kim, Iman Azimi
Report | Print
Oct 07, 2022 -

Tustin Lexus responded

Hi Debra, it's a great pleasure to see that you had a fantastic service visit! We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
October 06, 2022

Bought my second-hand Lexus IS 200 here and also have been bringing it here for periodic maintenance visits for the last two years. I had an excellent experience during every single visit. These guys are More

by Memo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Oct 07, 2022 -

Tustin Lexus responded

We are ecstatic to hear that you were impressed with our sales and service! We appreciate your loyalty and we look forward to working with you for many more years to come! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
October 06, 2022

Evan did a great job. He was very welcoming. Evan is an asset to Lexus More

by 2malcolm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Oct 07, 2022 -

Tustin Lexus responded

We are so happy that Evan was able to take care of all of your needs and we're proud to have him on our team. We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
October 06, 2022

Great service by Nick. He went the extra mile to help us out. Will definitely come back here. More

by jaimemayorga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Report | Print
Oct 07, 2022 -

Tustin Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience from Nick! We hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
October 05, 2022

Everything went as scheduled and I felt Tustin Lexus did a great job servicing my Lexus. I really am impressed with the remodel done at this dealership. I would recommend Tustin Lexus to my friends and fa More

by Rmillan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Oct 05, 2022 -

Tustin Lexus responded

We are pleased that you were impressed with our facility and service! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
October 05, 2022

Iman is amazing! He does a great job. He kept me informed the whole time. More

by Bubba from the OC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Oct 06, 2022 -

Tustin Lexus responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Iman! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
October 05, 2022

Great service as always! Rick is the best! I won’t take my cars anywhere else. More

by Loneil2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Oct 06, 2022 -

Tustin Lexus responded

We're more than happy to hear that your experiences were nothing short of stellar with Rick. We look forward to working with you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
October 03, 2022

Good service with a loaner car but it took 2 days to get new tires and an alignment. More

by bissohuphup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir, Iman Azimi, Rick Massucci, Derek Kincebach
Report | Print
Oct 03, 2022 -

Tustin Lexus responded

We are so happy that you had an overall positive service visit! We look forward to working with you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
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