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Tustin Lexus

Tustin, CA

4.9
972 Reviews

45 Auto Center Dr

Tustin, CA

92782

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Showing 972 reviews

September 13, 2022

This was my first visit to this dealership. It is nicely appointed, and I was very happy with service provided by Brando. He even scheduled a Lyft ride for my wife because I was at work when More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brando Allegre
Sep 14, 2022 -

Tustin Lexus responded

Hi Mike, we are pleased that Brando made sure you and your wife had a positive visit! Please let us know if we can help you with anything else! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 08, 2022

Dereck and all service staff are always very professional courteous and helpful. I so appreciate the great service. Thank you! More

by Darla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Sep 09, 2022 -

Tustin Lexus responded

Hi Darla, we are so happy that Derek and our service team constantly takes such good care of you! Hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 07, 2022

This is the first Lexus we have purchased and Tustin Lexus could not have been better. Kieth Imoto was the person who helped us could not have been nicer. he went out of his way in every aspect, getting More

by James g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth Imodo
Sep 07, 2022 -

Tustin Lexus responded

Hi James, it's wonderful to hear that our team worked hard to get you into your new car! Feel free to call or stop by if there is anything else we can do for you. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 07, 2022

Thank you Brandon! My visit was painless!! First rate service! I love the new set up. More

by laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRANDO ALLEGRE
Sep 08, 2022 -

Tustin Lexus responded

Hi Laurie, it pleases us to see that Brandon worked hard to provide you with an outstanding visit! Hope to see you back here again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 02, 2022

Friendly staff / Clean dealership / Nice location with lots of things to do - you can walk/shuttle to Costco while you wait! More

by Cailyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Sep 06, 2022 -

Tustin Lexus responded

It's so nice to hear that you were impressed with our service and facility! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 01, 2022

Excellent customer service and the communication was outstanding. Alex was thorough and very helpful. The purchase was efficient, which is was a pleasant surprise! More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kim, Joshua Pratt
Sep 02, 2022 -

Tustin Lexus responded

Barbara, Providing quality service and communication is very important to us here, which is why we're very happy to read this. Thanks so much for choosing us here at Tustin Lexus and congrats on your new vehicle. Please let us or Alex know should you ever need anything and we look forward to seeing you here at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 31, 2022

I like the new set up, very comfortable to wait for service. Easier to make appointments one line also! More

by Sofiahuang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Sep 01, 2022 -

Tustin Lexus responded

Sofia, We're happy you enjoy both our new and improved facility and our process. Thanks for choosing us here for your service needs and we look forward to seeing you here at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 31, 2022

I have leased and/or purchased vehicles here since the dealership opened. My current experience in buying out my lease was efficient, informative and pleasant. Greg in finance and Rex in the internet dept More

by peggy.holm
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki, Rick Massucci, Derek Kincebach
Sep 01, 2022 -

Tustin Lexus responded

Peggy, Thank you so much for your loyalty to us here. We're incredibly lucky to have you as a member of the family and we look forward to continuing to take care of all your future Lexus needs. See you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 30, 2022

Great service! Brando Alegre demonstrated professionalism, courtesy, and product expertise. The waiting area was clean and comfortable. The added car wash was very More

by mpadilla3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Aug 31, 2022 -

Tustin Lexus responded

Thanks for stopping by and for taking the time to share your experience. We're very happy to see your service visit was top-notch and we look forward to continuing to take care of all your Lexus needs. Hope all is well. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 30, 2022

Excellent customer service. Great follow up. The service reps keep in contact with customer to give you periodic updates, More

by Johntino3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Aug 31, 2022 -

Tustin Lexus responded

We're very happy to see you've received both quality service and communication. Thanks so much for choosing us here for your service needs and we look forward to seeing you here at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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