Tustin Lexus

$5000 over MSPR while all the other dealers sell IS350 at MSRP. That's rediculous. MSRP. That's rediculous. More

Good car service, but always excuses with car wash , actually never . And of course I always #1 recommendations about changing tire , no matter how old they are lol actually never . And of course I always #1 recommendations about changing tire , no matter how old they are lol More

Excellent services, very friendly, professional, overall we are very happy with the experience. The whole team work together to make the process smooth and efficient. we are very happy with the experience. The whole team work together to make the process smooth and efficient. More

This dealership offers a courteous and prompt service center! Honestly one of the best dealership service experiences. center! Honestly one of the best dealership service experiences. More

Had a great experience overall. Staff were all friendly and very informative. My car is running like new after service. 100/10 Staff were all friendly and very informative. My car is running like new after service. 100/10 More

I had an excellent experience with this dealership. Alex the appointment specialist was very friendly and helpful. Evan the service specialist was very professional and prompt . Alex the appointment specialist was very friendly and helpful. Evan the service specialist was very professional and prompt . More

The staff is super attentive and incredibly knowledgeable. They were extremely efficient, confident, hi-tech and courteous!! knowledgeable. They were extremely efficient, confident, hi-tech and courteous!! More

Excellent help from Derek Kincebach. He took care of all my needs and made sure the car was ready. He took care of all my needs and made sure the car was ready. More

Derek is always a pleasure to work with. He provides daily updates and the service appointment is always finished on time as communicated. He provides daily updates and the service appointment is always finished on time as communicated. More

After reaching out to every Lexus dealer in California and receiving subpar assistance, I luckily connected with Jonathan at Tustin Lexus. He actually took the time to READ my initial message and was resp and receiving subpar assistance, I luckily connected with Jonathan at Tustin Lexus. He actually took the time to READ my initial message and was responsive, catered to my preferred method of communication, was transparent about things from the get go and was respectful of my time. This is my 10th new car I purchase, and I must say, this was the most painless transaction ever. Even Paymon, the Finance manager was a pleasure to work with - that never happens at a dealer! Great customer experience, without a doubt. More