Tustin Lexus

I was able to get an appointment with a short notice. Job was done in time as promised. Very courteous and friendly. Overall a very good experience Job was done in time as promised. Very courteous and friendly. Overall a very good experience More

The service was excellent, and Evan was great! He took care of all of my needs promptly, explained everything clearly, and was very curteous. He took care of all of my needs promptly, explained everything clearly, and was very curteous. More

Really great and responsive team all around. I was helped mainly by Paul Kim, who went above and beyond to help me, and Derek Kincebach was very helpful on my second visit. Everyone was super pa I was helped mainly by Paul Kim, who went above and beyond to help me, and Derek Kincebach was very helpful on my second visit. Everyone was super patient and kind. More

Brando was great in working with mechanic in diagnostics and getting the noise issue addressed. and getting the noise issue addressed. More

Very nice show room. Good service on my recent annual service. Good car wash after service Good service on my recent annual service. Good car wash after service More

Dealership service department is very accommodating and professional. I have had good experiences when dealing with them. professional. I have had good experiences when dealing with them. More

Evan is my go to person when it comes to my car. He is always friendly and professional. He is always friendly and professional. More

Dealer responded to my request for early service and performed as requested. At my request, a quick review of available services discounts was offered and accepted. performed as requested. At my request, a quick review of available services discounts was offered and accepted. More

Part of the splash shield under my beloved LS430 came loose and hung down scraping the ground. A friend taped it up but who knows how long that would last. On a Saturday, the service department in Tustin loose and hung down scraping the ground. A friend taped it up but who knows how long that would last. On a Saturday, the service department in Tustin was open and I made an appointment for 1pm. I was in and out in less than 45 minutes; for the cost of a half hour of labor, they bolted and push-snapped it back in place, all done, good as new. Not having to wait for hours mean a great deal to me. Nick in Service is always good to me for my 5,000 mile services, but this time it was Rick and he was attentive, friendly and a pro. Really appreciate the service - NOW, if you could just cut the price on some of the more intense service items I'd be back more often. More

Efficient and Friendly service in a timely manner with ease of getting an appointment when needed. ease of getting an appointment when needed. More