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Tustin Lexus

Tustin, CA

4.9
963 Reviews

45 Auto Center Dr

Tustin, CA

92782

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Showing 963 reviews

July 26, 2022

Quick and effficient. …………. Minimum word count does not work for me…likely not To leave review in the future because of requirement. More

by Asargjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Jul 28, 2022 -

Tustin Lexus responded

It's a pleasure to hear that you had a quick and easy visit! We look forward to serving you again. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 26, 2022

I was greeted immediately at my arrival to the service area. The service my car required, was clearly explained and itemized. Since the service required more time than I had anticipated, I was offered a c More

by marina33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kim
Jul 28, 2022 -

Tustin Lexus responded

We are so happy that our service team worked hard to make sure you left a happy customer! We look forward to serving you again soon and thank you for visiting us! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 26, 2022

Can’t complain about anything! The service was great and on time. We like the new look of the dealership as well. More

by kswood007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki, Mike Morgan, Eddie Lopez, Dave Strader, Trevor Castle, Iman Azimi, Rick Massucci, Derek Kincebach, Jeremy Harris
Jul 28, 2022 -

Tustin Lexus responded

Thank you so much for taking the time to leave this awesome review and we hope to see you again! Take care! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 16, 2022

Very professional and overall a great experience with a service appoint I had. Highly recommend Brando, he was great. More

by bryanlomeli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brando
Jul 18, 2022 -

Tustin Lexus responded

We can't wait to let Brando know about your kind words! Thank you for choosing us and we look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 15, 2022

Fast, efficient and friendly and helpful staffs. I just wish the price on tires a bit cheaper. More

by tustinsmiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Jul 18, 2022 -

Tustin Lexus responded

We are thrilled to hear that you had a quick and east visit! We hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 14, 2022

Finance Manager was very helpful. Made the process easy and simple. The dealership is very impressive. More

by HawaiiGuy57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kim, Joshua Pratt
Jul 15, 2022 -

Tustin Lexus responded

It truly makes us happy that you had a seamless experience! Your business and time are much appreciated! We can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 13, 2022

Amazing experience with the first service visit for my new Lexus! I made a same-day appointment online, dropped my car off (in and out in ten minutes) and it was ready in a couple of hours. Everything w More

by robinbrockway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci, Derek Kincebach
Jul 14, 2022 -

Tustin Lexus responded

We are proud that our service team got you in and out as soon as possible! Feel free to contact us with any questions or comments that you might have in the future! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 12, 2022

Derek handles everything flawlessly. In addition to having my SUV’s service maintenance, I had the exterior detailed. It looks like a new vehicle. Absolute perfection. I will buy next t More

by 1Goldilocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy , Derek Kincebach
Jul 13, 2022 -

Tustin Lexus responded

Customer satisfaction is our main goal, and it truly makes us happy to hear of your experience with Derek! Feel free to call or stop by if there is anything else we can do for you! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 12, 2022

Rick was extremely courteous and professional. The service was performed as per all my requests. Very happy with the entire experience More

by tagtics
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jul 13, 2022 -

Tustin Lexus responded

You deserve nothing but the best, and we're so happy to know Rick provided you with nothing less than that! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 12, 2022

This was the 4 year service so it was expensive but lots of work was performed. I was provided a free loan car for the 24 hours the car was being worked on. The time frame was adhered to and all work was co More

by jtcbyrd3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Jul 13, 2022 -

Tustin Lexus responded

It gives us great pride to know that you received the 5-star service experience that you were looking for! Please let us know if there is anything we can help you with in the future! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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