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Tustin Lexus

Tustin, CA

Overview
Reviews
4.9
963 Reviews
Call Dealership (714) 544-4800
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45 Auto Center Dr

Tustin, CA

92782

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Showing 963 reviews

July 08, 2022

Brando is awesome and very personable. I love having the same service rep every time. More

by sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
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Jul 11, 2022 -

Tustin Lexus responded

Brando is a superstar and it's no surprise that he always takes such great care of you! Thank you for this great review and we can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
July 07, 2022

Excellent customer service that keeps you informed on car status when getting preventative maintenance performed on car. More

by Johnv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brando
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Jul 08, 2022 -

Tustin Lexus responded

It's a pleasure to hear that you had such a positive service visit here was Tustin Lexus! We appreciate your business and look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
July 06, 2022

great service as always. new waiting area is large and very nice. needs more than one main tv in order to view things other than news. More

by hafjpnz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jul 07, 2022 -

Tustin Lexus responded

We are so happy that you always receive the service that you deserve! Please know how much we appreciate you choosing to do business with us and we hope to see you again. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
July 05, 2022

Derek is a delight to work with, and always provides a satisfying customer experience that keeps me coming back again and again to this dealership, where I bought my RX over 20 years ago! The remodeling o More

by Rachelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jul 06, 2022 -

Tustin Lexus responded

Hi Rachelle, we are thrilled to hear that Derek constantly provides you with a memorable experience! We truly appreciate your loyalty and we look forward to many more years to come! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 30, 2022

Great service. Great customer care. Clean, spotless and brand new. Great waiting area to work or relax. More

by Tntdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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Jul 01, 2022 -

Tustin Lexus responded

We are so happy that you enjoyed our service and facility! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 28, 2022

The service team always goes out of their way to create a pleasant experience. I also really like the remodeling they’ve done to their dealership. More

by davidcehrlich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Massucci, Derek Kincebach
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Jun 29, 2022 -

Tustin Lexus responded

We're more than happy to hear that your experiences are always nothing short of stellar. Thanks for your loyalty to us and we look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 28, 2022

Always timely and great customer experience. The estimate is typically in line with final costs as well More

by parkeyfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mando
Report | Print
Jun 29, 2022 -

Tustin Lexus responded

We are thrilled to hear that you always receive the service that you deserve! We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 28, 2022

Rick is always great to work with and makes sure any concerns are addressed and follows up afterward. He makes it very easy to drop the car off and get into a loaner so I can go about my day. Thanks! More

by austin.wadva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Jun 29, 2022 -

Tustin Lexus responded

We are pleased to hear that Rick constantly provides you with a smooth visit! We appreciate your business and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 24, 2022

Great service i appreciate service in a timely manner very clean location staff is friendly and courteous More

by Maria Barraza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez
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Jun 27, 2022 -

Tustin Lexus responded

Maria, it's great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Hope to see you back here again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 24, 2022

We had a great experience! The service was excellent! We would definitely recommend friends and family! Love the remodeling! We felt very welcomed and enjoyed the free coffee a More

by nsreng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard kim
Report | Print
Jun 27, 2022 -

Tustin Lexus responded

Richard is a valued member of our team over here, and we're thrilled to hear he was able to take such great care of you. We really appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
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