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Tustin Lexus

Tustin, CA

Overview
Reviews
4.9
963 Reviews
Call Dealership (714) 544-4800
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45 Auto Center Dr

Tustin, CA

92782

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Showing 963 reviews

June 24, 2022

Derek K. from the Service Department is always a pleasure to work with. He addresses all your concerns and follows up in a timely manner. More

by TD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jun 27, 2022 -

Tustin Lexus responded

We are pleased to see that Derek constantly provides you with a 5-star visit! Thank yo for always choosing us and we hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 24, 2022

This dealership made car buying very easy and stress free with no pressure, no games and no mark ups! More

by AEM8907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki
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Jun 27, 2022 -

Tustin Lexus responded

it gives us great pride to hear that you had a seamless car-buying experience! Thank you so much for taking the time to leave this review and we hope to hear from you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 21, 2022

Tustin Lexus is a great dealership starting with my initial purchase followed by routine maintenance! Highly recommend! More

by rmanaka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Derek Kincebach
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Jun 22, 2022 -

Tustin Lexus responded

It truly makes us happy to know that our sales and service team provided you with an outstanding experience! Thank you for your loyalty and we look forward to seeing you back here again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 16, 2022

Had a wonderful experience dealing with Keith Imoto purchasing our new car. Keith was patient and extremely professional. He was even calm and cool when we were almost about to back out of the deal! Cl More

by Joe N.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Imoto
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Jun 17, 2022 -

Tustin Lexus responded

Hi Joe, we are proud of Keith and his efforts to provide you with a seamless car-buying experience! Enjoy your new car to the fullest and we hope to see you again shortly! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 07, 2022

Keith Imoto was very kind and helpful with our Lexus NX350h purchase. Would highly buy again from Keith. More

by Net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Imoto
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Jun 08, 2022 -

Tustin Lexus responded

We are pleased to hear that Keith worked hard to get you into a new Lexus! We'd like to congratulate you on your new NX and should you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
May 29, 2022

Derek was very nice and professional. He did exactly as he said he would, and communicated along the way. He stuck to promised timeframes and provided quotes for other unanticipated work More

by Joanette
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
May 30, 2022 -

Tustin Lexus responded

Derek is an outstanding asset to us here and always makes sure our customers go home happy. Thank you for your loyalty and we look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
May 29, 2022

Tustin Lexus is always courteous and professional. My Lexus Advisor, Paul Kim, always provides exceptional help with my car maintenance More

by LexusGrigsby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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May 30, 2022 -

Tustin Lexus responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience with Paul. Thank you for choosing us and we hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
May 28, 2022

I have been using this dealership for the last 6 years , Great service and professionalism Always a great choice for car service needs More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
May 30, 2022 -

Tustin Lexus responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We look forward to serving you for another 6 years! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
May 26, 2022

Rick was great and friendly! New clean location/facility. I had a great experience here. More

by cnguyen2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex on the phone helping me make the appointment was really friendly and what got me interested to come in., Rick Massucci
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May 26, 2022 -

Tustin Lexus responded

We are happy that you were impressed with Rick and our facility! We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
May 19, 2022

prompt and courteous service. they have the latest technology to make decisions about your service needs and are able to do the repair work promptly and price conscious. More

by Lexus owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
May 20, 2022 -

Tustin Lexus responded

It truly makes us happy to hear that our team was able to get you in and out as soon as possible! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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