Tustin Lexus

I have had my eye on the new 2022 Lexus NX hybrid since Lexus announced it early last year. I went in to Tustin Lexus on 12/31 to look at one of the new models on the lot. Keith Imoto walked up to discuss Lexus announced it early last year. I went in to Tustin Lexus on 12/31 to look at one of the new models on the lot. Keith Imoto walked up to discuss the new model and we agreed to have a test drive. From there I knew it was the car I wanted. Keith was attentive and listened to my requirements and asks. From there, we found a Lexus that suited my needs that was going to be delivered on 1/7. We worked out all the details and contracts were signed. Keith sent me a message showing my car delivered to the dealership then personally delivered it to my house. Top notch service and support! Thank you!! More

Very Poor customer service. Don’t want to provide any information on email. Only ask to come to showroom. information on email. Only ask to come to showroom. More

Even though this dealership is currently under construction - I still received A+ treatment from Rick and his team!! construction - I still received A+ treatment from Rick and his team!! More

This is my first ever Lexus to own And I would most definitely recommend not only the service department but the dealership to our family and friends. It’s the best place to be and I think you so much! definitely recommend not only the service department but the dealership to our family and friends. It’s the best place to be and I think you so much! More

Everyone I worked with was honest, never pushed me and seemed to genuinely care. I gave them what I wanted and they got me in a vehicle quickly and without all the games I’ve experienced at other dealersh seemed to genuinely care. I gave them what I wanted and they got me in a vehicle quickly and without all the games I’ve experienced at other dealerships. Even purchased the extended warranty so I plan to be a customer for a long time. More

Service was efficient and professional. I got an appointment for next day service easily, service was prompt and recommendations were very helpful. appointment for next day service easily, service was prompt and recommendations were very helpful. More

Easy loan car. Professional agent. Prompt diagnosis. Not pushing us to fix all issues presented Not pushing us to fix all issues presented More

In terms of credibility, Tustin Lexus is the best. Special thank to Keith Imoto(Sales&Leasing) & Paymon Marandi(Finance manager) best. Special thank to Keith Imoto(Sales&Leasing) & Paymon Marandi(Finance manager) More

Top notch customer service. Professional and knowledgeable. It will be nice when construction is done. knowledgeable. It will be nice when construction is done. More

Tried hard to helped us to get our dream car although it takes a while to get us approved takes a while to get us approved More