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Tustin Lexus

Tustin, CA

4.8
1,453 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,453 reviews

April 18, 2025

Service Rep Steve was awesome! Took the time to explain service options and was super friendly. More

by Dan Babcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Apr 21, 2025 -

Tustin Lexus responded

Hi Dan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2025

The process to service my vehicle was very streamlined and I was in and out in a very short time. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert melendez
Apr 19, 2025 -

Tustin Lexus responded

Hi Hector, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2025

Very efficient service Jaime Martinez and the rest of the team were extremely helpful and professional More

by Alexei
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime Martinez
Apr 19, 2025 -

Tustin Lexus responded

Hello, we're so glad you had a positive experience. Don't hesitate to contact us if there's anything else we can do for you.

April 17, 2025

Good location, friendly, helpful, courteous staff , reliable service. Bought my first Lexus here in2007 since then I never left , most of family members have bought Lexus from this dealership More

by sabiha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 19, 2025 -

Tustin Lexus responded

Hello, we're so glad you had a positive experience. Don't hesitate to contact us if there's anything else we can do for you.

April 15, 2025

Great buying experience from Tustin Lexus. Entire staff was welcoming and pleasant to talk to, especially the salesman. Michael is the best! More

by GregE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Prado
Apr 15, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff member Michael to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2025

They are very patient with me and respectful. . All my questions were answered in a kind manner. I appreciate all of you, keep up the good works. More

by Melinda L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paymond Maranda and Able
Apr 15, 2025 -

Tustin Lexus responded

Hi Melinda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Apr 15, 2025 -

Melinda L. responded

Thank you

April 15, 2025

I recently purchased my new Lexus RX 350h from Tustin Lexus, and I couldn’t be happier with the experience. The entire process was smooth, transparent, and stress-free. Everyone I interacted with was p More

by Dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana
Apr 17, 2025 -

Tustin Lexus responded

Hi Dana, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2025

55k service, done quickly while I waited/walked and enjoyed a cappuccino. A $20 bill awaited me inside my car. I guess they found it cleaning. Sweet. Honest. More

by lukoff.jy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Apr 17, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2025

Another GREAT service from Tustin Lexus. Steve R. has always been gracious and very professional. I ask for him every time I book my service. He treats me like family and goes the extra mi More

by FluteOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Rivera
Apr 17, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2025

Thorough explanation of service needed for my car. Service completed as explained. Appreciate the help of service advisor Paul. I’m a longtime customer and will return. More

by jaritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Apr 18, 2025 -

Tustin Lexus responded

Hello Jaritter, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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