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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,549 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,549 reviews

May 31, 2025

James from the service department was professional, helpful, and super easy to talk to. Really appreciated his positive attitude and great customer service! More

by JLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
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Jun 03, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to James here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

The sale person very friendly and the financial person explain all details clearly and quick More

by kchen28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassin
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Jun 01, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2025

Always have a good experience here. Robert was my advisor and he was very helpful! More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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May 31, 2025 -

Tustin Lexus responded

Hi Pam, thank you for your kind review; we are happy to pass along your comments to Robert here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2025

They give Excellent Customer Service! They are extremely helpful and caring. Easy to get service. More

by bluant238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 31, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 29, 2025

Great dealership. Everyone very helpful car was done quickly.. Antonio was very nice and took care of me. More

by Coachroncharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio romer
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May 31, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2025

All workers are friendly Waiting room is quite. Give the promise time well. Easy to get appointment More

by chajiuhuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melente
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May 30, 2025 -

Tustin Lexus responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2025

Transacting business over the phone was a breeze! I simply headed to the dealership to grab my keys, and everything went off without a hitch. It couldn't have been smoother! More

by joyortaliz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy -5 stars for him
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May 30, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2025

I went in for 6 month service today. Derek Kincebach was my Service Consultant. I waited in comfortable waiting room and Derek had my Lexus NX finished in 1 hr and 18 minutes including More

by ann.rustydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ebony Petersen
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May 30, 2025 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Derek here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2025

I recently visited a Lexus service center and had an overall positive experience. From the moment I arrived, I was greeted with a warm welcome, which set a great tone for the visit. The diagnostic proce More

by tranminhduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Tustin Lexus responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 27, 2025

friendly staff. Every document is done in timely manner Easy process and nice car selection More

by duyquangbui111893
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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May 29, 2025 -

Tustin Lexus responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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