Tustin Lexus

Jorge Buenrostro and the service technicians were great. Easy to make an appointment. They gave me a loaner car and performance the maintenance due. Always a pleasant experience at Tustin Lexus. Easy to make an appointment. They gave me a loaner car and performance the maintenance due. Always a pleasant experience at Tustin Lexus. More

I was kept informed regarding the servicing of my car the whole time. I think they did an excellent job when was all done and washed? It looked like a brand new car I was amazed. I’ve been to other Lexus whole time. I think they did an excellent job when was all done and washed? It looked like a brand new car I was amazed. I’ve been to other Lexus dealers when I lived elsewhere and I didn’t get the service that I did here at testing Lexus the waiting area I think was set up nicely and comfortable and actually they had more than one area with the big screen TVs for you to watch. I would recommend Tustin Lexus to anyone who needed the car serviced or was interested in buying a new or used Lexus car as the sales staff was really nice and helpful in every way possible. Pulling up comparison to what I have and into what I was looking at. I test drives in the two models that I was considering and looking at the ins and outs of both of them. Even though I wasn’t planning on buying that day and you in the near future, I was going to. I didn’t feel the pressure in having to buy that day, but I did in the end pick a car that was coming in and put money down to hold it and worked with the finance department input through the application and everything so that when the car does come in, all I have to do is bring in the down payment and my pink slip an extra key in my car. I’m happy with the choice I made in the staff there who is making sure I was comfortable while waiting to do all the paperwork and while I was trying to make my decision. I feel that I was given a fair amount for my trade-in as well and that’s another reason that I would recommend the dealership.Tustin Lexus More

They gave me an excellent service . Both Alex and Baron were very nice and answered all my questions and concerns throughly. I highly recommend that dealer. They deserve 5 stars Both Alex and Baron were very nice and answered all my questions and concerns throughly. I highly recommend that dealer. They deserve 5 stars More

Very pleased ! ! Every staff members was pleasant .James was professional and polite. And excellent car wash!! Thanks ! Every staff members was pleasant .James was professional and polite. And excellent car wash!! Thanks More

Very helpful and accommodating. Antonio was very personable and was very thorough with the service Antonio was very personable and was very thorough with the service More

Not happy with the service. Returned for a back job and paid again labor for what should been done had the problem been identified in the first visit. Returned for a back job and paid again labor for what should been done had the problem been identified in the first visit. More

Lexus of Tustin. My salesperson, Tom, and Sales Manager, Barron, were both very honest, professional, and friendly. They made the entire car-buying process easy and My salesperson, Tom, and Sales Manager, Barron, were both very honest, professional, and friendly. They made the entire car-buying process easy and stress-free. There was no pressure and no wasted time. They answered all of my questions clearly and treated me with respect from beginning to end. I am very happy with my purchase and truly appreciate their outstanding customer service. I will definitely recommend Lexus of Tustin, especially Tom and Barron, to my family and friends More

Everyone is so kind and approachable. Facility is emaculate. It was very nice to have delicious coffee while I waited. Facility is emaculate. It was very nice to have delicious coffee while I waited. More

Great service. David. 👍. We bought a Toyota Venza 2015. Great car, good price. Very honest person and gentle. David. 👍. We bought a Toyota Venza 2015. Great car, good price. Very honest person and gentle. More

My experience at Tustin Lexus was excellent from start to finish. My vehicle was serviced on time, and the entire process was efficient and stress-free. Jorge, my service advisor, was outstanding. He took finish. My vehicle was serviced on time, and the entire process was efficient and stress-free. Jorge, my service advisor, was outstanding. He took the time to explain the work that was completed and briefly discussed the maintenance my vehicle may need in the coming months. His professionalism, knowledge, and honest advice were greatly appreciated. As a nice finishing touch, my car was washed and looked spotless when it was returned to me. It’s clear that Tustin Lexus takes pride in providing exceptional customer service. Everyone I interacted with was friendly, helpful, and knowledgeable, making this one of the easiest and most pleasant service visits I’ve had. I highly recommend Tustin Lexus to anyone looking to purchase a Lexus or have their vehicle serviced. They truly value their customers and consistently deliver a first-class experience. More