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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
2,227 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 2,227 reviews

April 30, 2026

Antonio Romero was professional and efficient. He took care of my concern in a timely manner. More

by sbs4print
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Romero
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May 14, 2026 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2026

Really helpful, quick and very accommodating. I will definitely be coming back in the future! More

by Darthbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Mercado
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May 14, 2026 -

Tustin Lexus responded

Hi, thank you so much for your positive comments about Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2026

Tustin Lexus is a comfortable and clean environment. From the moment you pull your vehicle into the service bay you are greeted and attended to. Specifically, service advisor Alex Velasquez’s attention More

by Surge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
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May 14, 2026 -

Tustin Lexus responded

Thank you for your kind feedback and for recognizing Alex’s outstanding service, we’re glad he provided a detailed and pressure-free experience. We also appreciate your note regarding the coffee machine and will share it with our team. We look forward to continuing to provide you with excellent service on your next visit.

April 29, 2026

Our service advisor - Gil Mercado - was excellent. His experience was evident based on the way he worked with us, making sure that our car was taken care of, and his communication throughout our visit More

by 76767-3642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Mercado
Report | Print
May 14, 2026 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2026

Thank you James Olson for helping us today with our RX 450H Fsport & UX 250H Fsport. Excellent customer service. Completed both cars on-time. Will definitely come back : ) More

by lexus#1fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
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May 14, 2026 -

Tustin Lexus responded

Hello, we're happy you found James Olson to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2026

The location is good. People there are friendly. The sale rep was very patient in working with me. The finance person was friendly and quick in doing paperwork. More

by SonT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Yiao
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May 14, 2026 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2026

Steve was great very informative, professional and attentive. Make my visit and experience easy and trustworthy More

by Abracamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Rivera
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Apr 28, 2026 -

Abracamo responded

Steve was great very informative, professional and attentive. Make my visit and experience easy and trustworthy

May 14, 2026 -

Tustin Lexus responded

Hello, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2026

Tustin Lexus is awesome! Thanks Antonio for the help and assistance! It was quick and a very nice experience! More

by david91762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Romero
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May 14, 2026 -

Tustin Lexus responded

Hello, we're happy you found Antonio to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2026

Great Service! Took care of everything my car needed. and for a great price! Thanks a lot! More

by nnilyeht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
Report | Print
Apr 27, 2026 -

Tustin Lexus responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2026

Been to another dealership this was by far the best experience I have ever had at any dealership. Chad, the salesman and Paymon the finance manager were the best. Thank you guys More

by glenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Irvin and Paymon Marandi
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Apr 27, 2026 -

Tustin Lexus responded

Hi Glenda, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

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