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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,438 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,438 reviews

March 14, 2023

James is very helpful in guiding me through the selection of tires. Great service from James! More

by Xiaowu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
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May 12, 2023 -

Tustin Lexus responded

Thank you for your stars, Xiaowu! It's great to hear James delivered a quality experience. We hope the tires worked out great & if you have any further questions or concerns, don't hesitate to reach out! We're here to help! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 14, 2023

Nick is always helpful and makes dealing with service visits so easy! Thank you so much, Nick! More

by jenee.sanfilippo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nehrir
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May 12, 2023 -

Tustin Lexus responded

Thank you for trusting us with your vehicle, Jenee! It's wonderful to hear Nick always ensures you're properly cared for. We look forward to providing you with 5-star service again soon. Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 12, 2023

Great service from the dealership and from Keith. Would go there again for future visits. Highly recommend this place. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Imoto
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March 09, 2023

Evan is very nice and professional. Coffee is wonderful in the waiting room. On time service. More

by BK
Recommend Dealer
Yes
Employees Worked With
Evan
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Mar 10, 2023 -

Tustin Lexus responded

Thank you for sharing your awesome rating, BK! We hope to provide you with another excellent visit soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 09, 2023

Excellent customer service and communication provided by James Simmons. The service department is always friendly, efficient and helpful. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Mar 09, 2023 -

Tustin Lexus responded

Welcome back, Kevin, and thank you for choosing Tustin Lexus! We're happy to hear James delivered a 5-star service visit. We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 09, 2023

Excellent service and prompt communication throughout scheduled service. Rick Massucci was friendly and polite. I would highly recommend him and their service team. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Mar 09, 2023 -

Tustin Lexus responded

Thank you for your stars and recommendation, Robert! It's great to hear Rick delivered the quality service you were looking for. We can't wait to provide you with another excellent visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 09, 2023

Everything was modern and the service was very fast. All the pricing was very upfront. More

by rito1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Mar 09, 2023 -

Tustin Lexus responded

Thank you, Rito! We're so glad you enjoyed your visit. We look forward to taking care of you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 08, 2023

My car is always ready on time and the service is done well. Brando was very polite and explained what needed to be done to my car. More

by smichel1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando
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Mar 09, 2023 -

Tustin Lexus responded

It's our pleasure to take care of you. We're so happy to hear Brando delivered a 5-star visit. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 08, 2023

Great team and service Dept. car was ready on time, and very quick check out More

by breaddsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Mar 09, 2023 -

Tustin Lexus responded

We're thrilled to hear our team delivered a seamless experience! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 08, 2023

Very impressed with the efficiency and knowledge of the Service staff and the timely handling of the servicing without adding extras on the bill. Honesty and the courtesy shown by Service and the Floor Sal More

by saiomni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Mar 09, 2023 -

Tustin Lexus responded

Thank you for sharing your experience. Our team works hard to deliver honest, and knowledgeable service and we're happy to hear that is what you received! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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