Tustin Lexus

Very kind and nice service. Clean, neat environment with new renovations. Fast and organized service. Clean, neat environment with new renovations. Fast and organized service. More

Beautifully clean and modern. Fast and efficient off not just a bit too business and lacking personal care. They do what is necessary quickly and yet you felt unseen as a person. Fast and efficient off not just a bit too business and lacking personal care. They do what is necessary quickly and yet you felt unseen as a person. Can a company establish an environment of care that is felt by its customers? That would be a winner financially and of benefit to the world at the same time. More

Service Operations are efficient from beginning to end. Service representative is knowledgeable and prepares customers of what to expect during service and when to expect your vehicle will be ready. Service representative is knowledgeable and prepares customers of what to expect during service and when to expect your vehicle will be ready. More

Great service writer and mechanics Car is always returned clean an on time every time returned clean an on time every time More

I had a wonderful experience purchasing a new NX from Jonathan and meeting the financial manager Paymon! The process was smooth and stress-free! I wasn't able to visit the dealership prior to the day tha Jonathan and meeting the financial manager Paymon! The process was smooth and stress-free! I wasn't able to visit the dealership prior to the day that I purchase the car but Jonathan was kind enough to show me the car via a video call. I visited many Lexus dealerships before I brought my car, Jonathan was by far the most helpful and honest salesman I talked to. He was very thorough, attentive, and knowledgeable. Financial manager, Paymon was an extremely pleasant person to work with. He was very helpful and knowledgeable in answering all of my questions. He was genuine and passionate about his work. Specifically, he tailored to my needs and helped me to explore various options for service plans.  The process of buying a car at Tustin Lexus was great! I definitely will be repurchasing a car from Jonathan and Paymon down the road!  More

Very fast replacement of tire pressure sensors while I waited - was glad I had a coupon to reduce the cost! waited - was glad I had a coupon to reduce the cost! More

Tustin Lexus was very helpful when I had a minor crisis with my brand new car with my brand new car More

very professional, courteous and timely. Have been coming to Tustin Lexus for years and I have always been impressed by their service. Have been coming to Tustin Lexus for years and I have always been impressed by their service. More

Always there and always helpful. They go above and beyond. I’m really grateful for that. They go above and beyond. I’m really grateful for that. More

Appointments are very easy to set. Service advisors are all professional and courteous. Their service reception is very clean. Waiting area is spacious and comfortable. Very good c Service advisors are all professional and courteous. Their service reception is very clean. Waiting area is spacious and comfortable. Very good coffee service. Rick Massucci is very knowledgeable and delivers as promised. Highly recommended!! More