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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,451 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,451 reviews

April 02, 2025

Excellent service from start, when I inquired about a vehicle I saw online to when I purchased it the next day. More

by liane_angeles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki
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Apr 05, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

The dealership is easily accessible and everyone we interacted with was extremely courteous and helpful. Jaimie, our salesperson was particularly good to work with. Offering his continued assistance on More

by Jbirdbrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaimie, Patrick, Randy
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Apr 05, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2025

Fantastic customer service. Helpful, kind, knowledgeable and not pushy salesmen. Love our new car! They kept us up to date on arrival of car. Start to finish excellent buyin More

by Clock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad and Tim Jones
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Apr 05, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We hope you have a great day!

April 02, 2025

My husband always purchased cars for our family, so this was my first time doing it alone. Jaime Martinez made buying the car a pleasant experience. More

by barbaramoore4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Martinez
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Apr 06, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2025

Dennis from service was great as always. He always gives me above and beyond service. More

by adelrosario08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis from service.
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Apr 02, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with Dennis! Thank you, and have a fantastic day!

April 01, 2025

Great experience dealing with Tim in sales and Patrick in finance. Best price and support. Seamless trade in with my prior Lexus. Matched another offer, no hassles. Faster & better experience than another la More

by sedonalar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Patrick.
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Apr 02, 2025 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2025

They took care of me ,made me feel right at home. Management, service writer,it was a very good experience. Thanks to everyone. More

by derrickshepherd234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2025

Derek my service advisor was great, so was the foreman Jeff. Both explained the problem in details More

by Leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek K and Jeff
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Apr 01, 2025 -

Tustin Lexus responded

Hello Leonard, thank you for your kind review; we are happy to pass along your comments to Derek and Jeff here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2025

Prompt and cooperative agent. The cost is more on the high side. Loaning the car was very supportive. Thank you all. More

by Bajis.dodin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Great service. Really do a great job, always.They really care about their customers, always. More

by dr.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Mar 30, 2025 -

Tustin Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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