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Tustin Lexus
Tustin, CA
1,448 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,448 reviews
September 01, 2022
Excellent customer service and the communication was outstanding. Alex was thorough and very helpful. The purchase was efficient, which is was a pleasant surprise! outstanding. Alex was thorough and very helpful. The purchase was efficient, which is was a pleasant surprise! More
by Barbara
Employees Worked With
Alex Kim, Joshua Pratt
August 31, 2022
I have leased and/or purchased vehicles here since the dealership opened. My current experience in buying out my lease was efficient, informative and pleasant. Greg in finance and Rex in the internet dept dealership opened. My current experience in buying out my lease was efficient, informative and pleasant. Greg in finance and Rex in the internet dept were each very personable and helpful. The new facility is very modern and comfortable. I intend to continue to do business with Tustin Lexus, including my service - a great service center. More
by peggy.holm
Employees Worked With
Rex Urasaki, Rick Massucci, Derek Kincebach
August 30, 2022
Great service! Brando Alegre demonstrated professionalism, courtesy, and product expertise. The waiting area was clean and comfortable. The added car wash was very Brando Alegre demonstrated professionalism, courtesy, and product expertise. The waiting area was clean and comfortable. The added car wash was very much appreciated! More
by mpadilla3
Employees Worked With
Brando Alegre
August 17, 2022
We purchased this 2019 ES here six months ago, and have been very happy with the car. There was just one glitch at purchase which involved the sound quality from the rear speakers. My sales associate said been very happy with the car. There was just one glitch at purchase which involved the sound quality from the rear speakers. My sales associate said there was nothing wrong and that's just the way it was. I let it go at that time, but brought the subject back up when I came in for my first service. Rick Massucci was leaning toward the same answer, but to his great credit he checked it out and determined that it did need a new amplifier for the rear. Still waiting for the part to come in, but now my satisfaction is 100%. More
by srounce
Employees Worked With
Rick Massucci
