Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tustin Lexus
Tustin, CA
1,449 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,449 reviews
July 29, 2022
Fabulous job every time. Derek is very responsive, professional and informative. Sergio is wonderful as well, I had issues with my new garage door opener and programming of Derek is very responsive, professional and informative. Sergio is wonderful as well, I had issues with my new garage door opener and programming of my oldie but goodie RX350...Sergio came to my house to make attempts at programming my RX350; Unfortunately my garage door opener technology in the RX350 is old technology...I guess I need a new Lexus More
by sewcrazy
Employees Worked With
Sergio, Derek Kincebach
July 27, 2022
The staff for the service department was very professional and personable. They went out of their way to get to know you. It was sweet that they had coupons for free ice cream as it was a hot Sat professional and personable. They went out of their way to get to know you. It was sweet that they had coupons for free ice cream as it was a hot Saturday. I definitely will refer my friends to this dealership for service. More
by Msstephmorales
Employees Worked With
Alex Kim, Rick Massucci
July 26, 2022
Can’t complain about anything! The service was great and on time. We like the new look of the dealership as well. The service was great and on time. We like the new look of the dealership as well. More
by kswood007
Employees Worked With
Rex Urasaki, Mike Morgan, Eddie Lopez, Dave Strader, Trevor Castle, Iman Azimi, Rick Massucci, Derek Kincebach, Jeremy Harris
July 26, 2022
I was greeted immediately at my arrival to the service area. The service my car required, was clearly explained and itemized. Since the service required more time than I had anticipated, I was offered a c area. The service my car required, was clearly explained and itemized. Since the service required more time than I had anticipated, I was offered a courtesy car. I really appreciated that! I'm always happy with the quality of service and courteous staff. More
by marina33
Employees Worked With
Alex Kim
July 26, 2022
Quick and effficient. …………. Minimum word count does not work for me…likely not To leave review in the future because of requirement. …………. Minimum word count does not work for me…likely not To leave review in the future because of requirement. More
by Asargjohn
Employees Worked With
Iman Azimi
