Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tustin Lexus
Tustin, CA
1,451 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,451 reviews
March 29, 2025
Excellent Service Department and Derek Kincebach is a top notch Service Advisor. Derek kept me posted on my service. Would definitely recommend this dealership notch Service Advisor. Derek kept me posted on my service. Would definitely recommend this dealership More
by miztfr
Employees Worked With
Derek Kincebach
March 29, 2025
Dealership over all good. Service writers hard upselling Major disappointment. Considering my choices of surrounding dealerships for future service appointments. Service writers hard upselling Major disappointment. Considering my choices of surrounding dealerships for future service appointments. More
by Hoho
Employees Worked With
Derek B (Service)
March 29, 2025
My service advisor Steve was awesome along with the technician. I got feedback on issues right away and my car was finished when they said it would be. They offered a loaner as well which was neede technician. I got feedback on issues right away and my car was finished when they said it would be. They offered a loaner as well which was needed today and I really appreciated it. More
by Johndcas
Employees Worked With
Steve and my tech where an 11 out of 10.
March 28, 2025
Rex, our sales person and advisor was excellent in applying knowledge of product and customer relations! My wife and I were very comfortable at every point of the process of buying a vehicle site unse applying knowledge of product and customer relations! My wife and I were very comfortable at every point of the process of buying a vehicle site unseen. Our only regret was purchasing a catback exhaust on our new GX 550 which is very annoying inside the cabin at every level. Thanks to Rex for being our salesperson every step of the way and providing us insight of the GX 550! More
by alanwallace
March 28, 2025
Staff was very helpful and went the extra mile to take care of us and patiently help us through the process of purchasing a vehicle. We are grateful to Savannah and Patrick for their assistance in the pro care of us and patiently help us through the process of purchasing a vehicle. We are grateful to Savannah and Patrick for their assistance in the process and we are really enjoying driving our new car.. More
by dsamuelson52
Employees Worked With
Savannah Ruelas and Patrick Garland
March 27, 2025
Very friendly people in all areas of the Tustin Lexus business services. Personal approach for sales, low pressure approach by our salesperson, Eddie, was very much appreciated. He was helpful, informati business services. Personal approach for sales, low pressure approach by our salesperson, Eddie, was very much appreciated. He was helpful, informative and provided very helpful information that made our decision to buy a new car. More
by Jane Reyes
