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Tustin Lexus
Tustin, CA
1,894 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,894 reviews
October 13, 2025
I want to sincerely thank Tatiana, Savannah, and Paymon for their outstanding support in helping me get my new car. They were all incredibly kind, professional, and a pleasure to work with. Their amazing s for their outstanding support in helping me get my new car. They were all incredibly kind, professional, and a pleasure to work with. Their amazing service truly made the experience smooth and enjoyable. Thank you again! More
by ctrangia
Employees Worked With
Paymon, Tatiana and Savannah
October 11, 2025
Had my car serviced today. Tony Romero was my service associate. Very polite and cheerful. Explained everything thoroughly and gave me a time estimate as I was waiting for my Tony Romero was my service associate. Very polite and cheerful. Explained everything thoroughly and gave me a time estimate as I was waiting for my car. Kept me informed along the way . My car was done early and was delighted Tony walked me to my car. This type of courtesy is becoming rare. More
by Rosie Duenas
Employees Worked With
Tony Romero
October 10, 2025
Tustin Lexus was overall good. The staff were courteous and the dealership is well-kept. The process took a little longer than expected, but everyone was helpful and professional. The staff were courteous and the dealership is well-kept. The process took a little longer than expected, but everyone was helpful and professional. I might consider coming back in the future if things move a bit smoother next time and prices could be much more friendly. More
by maryann_donasco
October 10, 2025
I had a covered new car service and brought my car to Tustin Lexus. The service was great and very professional. I was in and out of there quickly. Tustin Lexus. The service was great and very professional. I was in and out of there quickly. More
by Michelle Chauvin
Employees Worked With
Alex - service advisor
October 08, 2025
My wife and I came to this location after going to another dealership. My wife and I were very impressed with Denny. He was very knowledgeable and professional. Denny made my wife and I feel welcomed another dealership. My wife and I were very impressed with Denny. He was very knowledgeable and professional. Denny made my wife and I feel welcomed with a smile and great manners. We will definitely purchase our next car at this dealership. I would also like to thank Steven VU and Frank from finance. I will like to end this survey by thanking your team for making my wife and very happy with your wonderful team. Thank you, Dale Morton More
by dalelynnmorton
Employees Worked With
Steven VU, Denny and Frank
