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Tustin Lexus
Tustin, CA
972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 02, 2016
Excellent Personalized Service I had a fantastic experience working with Damon when purchasing my 2016 Lexus ES350 in March 2016. He did a flawless job in securing the best financin I had a fantastic experience working with Damon when purchasing my 2016 Lexus ES350 in March 2016. He did a flawless job in securing the best financing and laying out all my options. Damon and the Tustin Lexus team will come to feel like family and they go above and beyond to let you know that they are with you for the long-haul. Also, huge thank you to Norm Gerstein, Bradley Grebel, and Michael D'Amato! More
by Mia_London
Employees Worked With
Norm Gerstein, Michael D'Amato, Bradley Grebel, Damon Motley
Helpful July 05, 2016
Mr. Alex Kim is the one! I've purchased over 6 vehicles from Mr. Kim for the past two decades. All the way from Toyota Camry to Acura TL to several Lexus models ( RX, GX x 2 a I've purchased over 6 vehicles from Mr. Kim for the past two decades. All the way from Toyota Camry to Acura TL to several Lexus models ( RX, GX x 2 and LS), I have the utmost trust for Mr Kim to handle all my car purchases. I have also recommended Mr. Kim to several of my friends/ business partners, and they are all satisfied with his dedication, integrity and hard work. There are no games - as the prices are always at their lowest. Financing is also a breeze ... I will continue to purchase through Mr. Kim More
by Jason Pang
Employees Worked With
Alex Kim
March 02, 2016
Great service From the sales team to the service department, staffs are professional and nice. My sales Vance Remmey and Derek Kincebach are nice. They made me feel From the sales team to the service department, staffs are professional and nice. My sales Vance Remmey and Derek Kincebach are nice. They made me feel I got the best deal and provide me excellent service. Highly recommend!!! More
by Sherry
Employees Worked With
Vance Remmey, Derek Kincebach
February 20, 2016
Painless Process Damon Motley assisted me with purchasing my 2016 RX350 and the process was so painless and smooth! Damon tagged the car I wanted before it was assemb Damon Motley assisted me with purchasing my 2016 RX350 and the process was so painless and smooth! Damon tagged the car I wanted before it was assembled, followed up frequently with it's progress and kept me in the loop on when to anticipate delivery. Damon was great with his follow through, very personable and a delight to work with! He also spent the right amount of time going over all the cars high tech features and although I've only owned my car one day.. I love it! Thank you Mike D'Amato of Tustin Lexus, Mike Morgan in Finance and Damon for a super smooth process with the purchase of my new car! More
by Debbie Logan
Employees Worked With
Michael D'Amato, Mike Morgan, Damon Motley
February 01, 2016
Outstanding service! Rick, at Tustin Lexus, assisted me with my 35,000 mile checkup. I received excellent service, because of Rick; I will bring my car in for a 40,000 mil Rick, at Tustin Lexus, assisted me with my 35,000 mile checkup. I received excellent service, because of Rick; I will bring my car in for a 40,000 mile service in the near future. Thanks, Lori Barrett More
by Lexusgirl Lori
Employees Worked With
Rick Massucci
November 21, 2015
Proper treatment gets you loyal customers! I leased my GS350 last December. I had no intention of getting a Lexus, to me then, a Toyota with leather, being a German car fan. I went in JUST t I leased my GS350 last December. I had no intention of getting a Lexus, to me then, a Toyota with leather, being a German car fan. I went in JUST to look and see what they had. Patrick was new at the time but had the right ingredients to be a proper salesman and not an annoying, know-it-all like some of these people out there today. My decision for the purchase was mainly due to me being treated properly AND efficiently by Patrick and his manager Bradley. I have bought many cars in the past and actually owned a dealership so I applaud the service I got from these folks. Wouldn't hesitate to do business with again and am currently looking to lease another Lexus in December! More
by Enes
Employees Worked With
Bradley Grebel, Mike Morgan, Patrick Hua
November 02, 2015
Great Customer Service Department Derek Kincebach is a great service rep. He got to my car when I arrived and helped with getting me the different options of what I could do. He ordere Derek Kincebach is a great service rep. He got to my car when I arrived and helped with getting me the different options of what I could do. He ordered a van that gave me a ride home so I wouldn't have to wait. As soon as the work was done, he called to let me know. When I arrived to pick up my car, he was not at his desk. As I was leaving he apologized for not seeing me when I got there. Overall the service department is very good at Tustin Lexus. This is why I take my car there for service rather than somewhere else. In addition, my car is always washed when I pick it up. More
by mscaryg
Employees Worked With
Rene Parenteau
September 27, 2014
Understood my needs and desires and great pricing This dealership was easy to work with to get the car I wanted at the price I wanted. No hard selling and did not try to sell me extras that I was not This dealership was easy to work with to get the car I wanted at the price I wanted. No hard selling and did not try to sell me extras that I was not interested in buying. Quick and painless. Moussa wes easy to work with and the manager (Whitey) understood want I wanted and got me a price I believe was fair. More
by aclalan
Employees Worked With
Youssef Al-Moussawi, Whitry Chism
May 29, 2014
Great staff Very knowledgeable staff with great personality! I would definitely recommend Peter Chan to my friends and family. twenty five word minimum is kin Very knowledgeable staff with great personality! I would definitely recommend Peter Chan to my friends and family. twenty five word minimum is kind of weird. More
by notbriancho
Employees Worked With
Peter Chan, Peter Chan
September 16, 2013
We just bought a new Lexus IS 350 from Tustin Lexus and it was a great experience. The price was far better than other dealers which gave us offers. The negotiation process did not takes too long before w it was a great experience. The price was far better than other dealers which gave us offers. The negotiation process did not takes too long before we were able to agreed on a reasonable price. The facility is nice and clean and there is a fairly large amount of inventory of various models/colors. LEO SUBROTO from the internet sales department worked with us from beginning to end and was very detailed in making sure we were happy with our purchase and explained everything about the car very thoroughly before we drove off the lot. I would recommend this dealership to anyone looking to buy a Lexus. More
by Guest_Views123
Employees Worked With
LEO SUBROTO
