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Tuttle Click Mazda

Irvine, CA

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rated
69 Reviews

41 Auto Center Dr

Irvine, CA

92618

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Showing 69 reviews

October 28, 2019

Absolutely the most passionate team about their company and belief in it. So refreshing !! Add their knowledge and time spent with you? It really matters! More

by Road trip 54
Recommend Dealer
Yes
Employees Worked With
Morning greeting person and David.
Oct 30, 2019 -

Tuttle Click Mazda responded

Hello, thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are glad to hear that you felt our staff was passionate and knowledgeable. Thank you so much for your kinds words. We are here for you anytime in the future. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

October 24, 2019

Routine Service and fixing the recall. Everyone I have contacted are professional, efficient, caring, helpful, and friendly. The Manager Aaron and her service rep Greg went beyond the cal More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron. ,Greg and more
Oct 30, 2019 -

Tuttle Click Mazda responded

Hello Jen, thank you for sharing your recent 5 star experience with Aaron and Greg here with us at Tuttle-Click Mazda. We are glad to hear that your experience was professional, efficient, caring and helpful and that everything was taken care of. Thank you for choosing us here! Sincerely, Shirley | shirley@tuttleclick.com

October 22, 2019

Flawless service Amazing service as usual. Greg Waters is awesome and keeps you informed about status of your car. No pushing for unnecessary services. Overall good ex More

by Mazda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Waters
Oct 23, 2019 -

Tuttle Click Mazda responded

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are glad to hear that Greg was awesome and that he kept you well informed. We are happy you enjoy your experience every time with us. Thank you for continuing to do business with us here. Enjoy the road ahead! Sincerely, Shirley | shirley@tuttleclick.com

October 21, 2019

Oil change David did a great job taking care of my vehicle. I like the coffee bar and waiting area. Very clean and comfortable. I would recommend. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Oct 23, 2019 -

Tuttle Click Mazda responded

Hello Jeff, thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are thrilled to hear that David took sure great care of your Mazda, and that while waiting your environment was clean and comfortable. Thank you for your high recommendation. We hope that you enjoy every mile ahead! Sincerely, Shirley | shirley@tuttleclick.com

October 19, 2019

Average I had a 3:45 appt for an oil change. No one greeted me when I pulled up. Went inside, waited 15 min before being helped. One guy was chatting with ano More

by Tl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David mazzocco
Oct 23, 2019 -

Tuttle Click Mazda responded

Hello, We are disappointed to hear that your recent experience with us was "average". We are sorry that your experience with us took longer than expected and that you were not greeted with friendly faces and smiles. If you don't mind directly contacting me, I would love to do all that I can to help turn your experience around. I sincerely look forward to hearing from you! Sincerely, Shirley | shirley@tuttleclick.com

October 14, 2019

Terrible customer service Left the car for an appointment to replace backup camera at 7am, I called numerous time without answer finally got someone around 1pm and I was told t More

by Wb
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Aaron, the manager.
Oct 16, 2019 -

Tuttle Click Mazda responded

Hello Wb, We are disappointed to hear about your recent experience with us here at Tuttle-Click Mazda. We sincerely apologize that we did not communicate with you about the back ordered camera part of your vehicle. We would really like to do all we can to make this right and turn your experience around. If you don't mind directly contacting me, I would love to connect with you to get a conversation started on how we can make this better. We would sincerely appreciate the opportunity to show you the type of customer service that we proud to share. I look forward to hearing from you! Sincerely, Shirley | shirley@tuttleclick.com

October 10, 2019

This is my first time service, had a good experience with the service provided. David was very good in explaining things which I needed help More

by Karthick
Recommend Dealer
Yes
Employees Worked With
David Mazzocco
Oct 11, 2019 -

Tuttle Click Mazda responded

Hello, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Hyundai. We are pleased to hear that David was explanatory and helpful. Thank you for choosing us here. We look forward to seeing you anytime in the future! Sincerely, Shirley | shirley@tuttleclick.com

October 02, 2019

Feroz was great! Marta was also amazing and stepped in to help show me my new car. Denise offered great customer service, she was quick, nice and helpful- great experience! I’m super happy with my Mazda and More

by JulesH
Recommend Dealer
Yes
Employees Worked With
Marta, Feroz, Denise
Oct 08, 2019 -

Tuttle Click Mazda responded

Hello Jules, Thank you for sharing your recent 5 star leasing experience with us here at Tuttle-Click Mazda. We are thrilled to hear that Feroz, Marta and Denise were quick, nice and helpful. Congratulations on the first lease of your new Mazda! We hope you enjoy every new mile ahead and thank you for joining the Tuttle-Click family. We look forward to seeing you anytime in the future. Sincerely, Shirley | shirley@tuttleclick.com

October 02, 2019

J.R. Perez is the best! 5 Stars! This is the second time I have leased a Vehicle from Tuttle Click Mazda Irvine. Specifically with J.R. Perez. I reached out to him when I was appr More

by StacyD.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.R. Perez Internet Sales, Mo in Finance and Greg Waters in Service
Oct 08, 2019 -

Tuttle Click Mazda responded

Hello Stacy, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Mazda. We are glad to hear that the whole leasing process with our staff was quick and easy. Congratulations on getting the Mazda and deal you wanted. We are very happy to hear that. Thank you for joining the Tuttle-Click family. We are here for you anytime in the future. Enjoy the road ahead!

October 02, 2019

My service writer, David, was polite, efficient and easy to work with. I was there for a warranty/recall issue and my car needs the part- which is backordered by months. I'll need to update this review when More

by Oldladyonabike
Recommend Dealer
Yes
Employees Worked With
David
Oct 08, 2019 -

Tuttle Click Mazda responded

Hello, Thank you for sharing your recent positive experience with us here at Tuttle-Click Mazda. We are pleased to hear that your experience so far with David has been efficient and easy. We look forward to hearing how the rest of your experience is! Enjoy the road ahead until then! Sincerely, Shirley | shirley@tuttleclick.com

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