I’ve purchased many automobiles in my life and they’ve been serviced at many dealerships across the United States. The only car we’ve ever kept more than about four years is our 2003 Mazda Tribute LX, which remains in service as our second car with 100K miles on it.
This Mazda has been serviced at six different dealerships in its life, but never has it been treated so well as by the service team at Twin City Mazda.
The service manager, Brian, and his staff, are an amazing group to work with from a customer perspective. Our Tribute looks and runs almost like the day we purchased it, but at its age we’ve had to make some expensive, but necessary, repairs. Brian has always explained why these repairs were necessary and made me feel comfortable that I wasn’t doing things that weren’t needed. In the end, we have a second car we wouldn’t think of replacing, but if we did it was be one from this dealership.
I would like to thank their entire service staff for doing what’s right for the customer. The way I’m treated will always make me return to Twin City Mazda.