Twin Falls Chevrolet

Outstanding salesman and sales managers!!! This is our 2nd time purchasing a vehicle here and they went above and beyond to make us happy and that’s exactly what they did!!! I will most definit This is our 2nd time purchasing a vehicle here and they went above and beyond to make us happy and that’s exactly what they did!!! I will most definitely refer Sam Marsh salesman and Lithia to all my friends and family!! 100% satisfied with the team work these guys have!! More

Long wait for vehicle Saw a used Mazda 3 on web site and called on it. Talked to the manager for used cars. I wanted a out the door price (OTD to include TTL). Manager gave Saw a used Mazda 3 on web site and called on it. Talked to the manager for used cars. I wanted a out the door price (OTD to include TTL). Manager gave us his cell and told to call if we had any other questions. Talked to him 3 times about things and verified the price each and every time. We were paying for the car outright (cash) and didn't want any surprises. We made an appointment and went down that day to buy the car. We told them I had to be to work and only had 3 hours to do this (Should be more than enough time). Arrived on time was greeted and able to take on test drive right away. When the paperwork started, time came to a stop. The salesman wanted to negotiate the price of the car. We said no, the price $13K OTD. The salesman finally could get the price to what was agreed upon by the manager the days before. We argued about dealer fee. Remember all the phone calls and verifying OTD price. Even told him we are paying cash and will bring only this amount. We then sat at the salesman desk for 2 hours while he went to get the car detailed (meaning washed, dirt streaks in trunk area never cleaned) and gassed. The dealership had maybe 3 couples looking around at cars (not very busy). After this long and useless wait we finally was able to see the finance person. No one was in finance office because I had clear view of the office while sitting there. This person raised his voice and was very rude to my wife (very unprofessional). We finally paid for it and was able to go. Over 3 hours to do this. Asked to have my son on title paperwork- was told DMV does that, LIE. DMV said would have to been done at dealership, they can not change paperwork. 3 day temp tag- Bought on Thursday - good till Friday. (Tag states good for 3 day not to include weekends. Could not even count 3 days). I would not recommend this dealership to anyone. More

Great Service Everyone does a great job to keep me happy and my car running great. They have a great attitude they you can feel as soon as you get there. Very happy Everyone does a great job to keep me happy and my car running great. They have a great attitude they you can feel as soon as you get there. Very happy with my experience. Thank you. More

Very Nice Dealership Our salesman, Dave Alonzo, was very knowledgeable, friendly, and helpful. We are thrilled with our new truck, as it was exactly what we were looking Our salesman, Dave Alonzo, was very knowledgeable, friendly, and helpful. We are thrilled with our new truck, as it was exactly what we were looking for and they offered a deal we could not refuse. More

The new car The old owner had the motto, “no pressure, no hype”. The salesman, Jose Juarez, exemplified that motto. Thank you for making our purchase painless. The old owner had the motto, “no pressure, no hype”. The salesman, Jose Juarez, exemplified that motto. Thank you for making our purchase painless. I will be back again in the future. More

No problems! Scott always goes the extra mile to keep us happy. He is very good at communicating and has always been great to work with. Thank you! Scott always goes the extra mile to keep us happy. He is very good at communicating and has always been great to work with. Thank you! More

Absolutely a blessing so far away from home. My truck’s DEF light came on right east of Twin Falls so we called your amazing service team and they were able to quickly diagnose the issue and sche My truck’s DEF light came on right east of Twin Falls so we called your amazing service team and they were able to quickly diagnose the issue and schedule at prompt warranty repair the next morning. We were back on the road for our 3000 mile road trip to help out our new pastor. More

Great Customer Service Jen did an awesome job taking care of my car and my needs! She went above and beyond anyone else that I’ve worked with at the dealership. Jen did an awesome job taking care of my car and my needs! She went above and beyond anyone else that I’ve worked with at the dealership. More

Great Car!!! The salesman , Brandon Schermett, was excellent. The General Manager, Jim Davis, was good to work with, as were the receptionists. We caution buyers t The salesman , Brandon Schermett, was excellent. The General Manager, Jim Davis, was good to work with, as were the receptionists. We caution buyers to be sure you want the extended warranty before purchasing it because it was difficult to get cancelled. With help from Brandon and Jim we were able to get our problem with cancellation of the warranty resolved. The dealership made it right with us and we appreciate their efforts. More