Twin Pine Ford

Professional, and personable After an unfortunate set events left me scrambling to replace my car, I stumbled upon Twin Pine Auto Group via Google when trying to the best deal for After an unfortunate set events left me scrambling to replace my car, I stumbled upon Twin Pine Auto Group via Google when trying to the best deal for my money...My credit is not the greatest, but they were able to find a loan that worked for me and added some nice protection plans to my vehicle which left me feeling confident in my investment...I called ahead to inquire on the car I wanted, and from the beginning I was treated with up most respect and the accommodations were great even for a sick 1 1/2 yr old...It was so stress free I would definitely recommend it to anyone who wants to purchase a car...Well worth the drive from Harrisburg...Thanks Destiny M. More

Getting a car with not so good credit This dealership has a lot of cars to choose from. A very nice atmosphere and friendly staff. My credit is not the best, but I was able to be financed This dealership has a lot of cars to choose from. A very nice atmosphere and friendly staff. My credit is not the best, but I was able to be financed for a beautiful 2015 Chevy Cruze in just a couple hours. If your looking for a great car and great service go here and find your new car. They also have great warranty options. I would definitely recommend coming here and it will be the first place I go if I ever buy a new car again. More

Quick and Easy My wife's car was demolished after someone pulled out in front of her an we needed to replace the car right away. We looked at Jeep models she liked My wife's car was demolished after someone pulled out in front of her an we needed to replace the car right away. We looked at Jeep models she liked on auto trader and Twin Pines had the best price for the models we were looking at. We called Dereck and he had the car warmed up and running when we arrived. We took a test drive and purchased the vehicle. The whole experience took a couple of hours and we were on our way. Jonathan Leinbach More

Great Experience I recently purchased a car from Twin Pine. Seth was a great help, as well the rest of the staff. They answered all my questions, were extremely pati I recently purchased a car from Twin Pine. Seth was a great help, as well the rest of the staff. They answered all my questions, were extremely patient, and never pressured me in any way. From start to finish, it was an extremely painless process that I would recommend to anyone. More

Excellent Experience This was my first time buying a car from a dealership and it went really well. My sales guy, Jon Horst, was really friendly and nice. While they offer This was my first time buying a car from a dealership and it went really well. My sales guy, Jon Horst, was really friendly and nice. While they offer all the dent protection and extra features, they do not pressure you about it. I got a great price for a great car, will be returning for my next car. More

Great experience-nice service I was little hesitant at first since i was buying my first car. But after going on test drive i was fully satisfied with the service and my new car. T I was little hesitant at first since i was buying my first car. But after going on test drive i was fully satisfied with the service and my new car. The salesman were honest, helpful and very informative. They were more concerned about meeting our needs than earning profit. Highly recommended!!!!!!BEST IN THE AREA.... More

Nice Cars, Average Prices, Great Transaction If you are looking for an easy, breezy car buying experience, and aren't concerned about getting the best possible deal in the county on your purchase If you are looking for an easy, breezy car buying experience, and aren't concerned about getting the best possible deal in the county on your purchase and trade-in, then this is the place is for you. I was looking for something very specific, this dealer had what I wanted, and the whole process was quite quick and painless. Don't be tricked by the whole 'no haggle price', 'discounted price' bit. Many of their prices are listed just shy of Kelly Blue Book fair market price, including the car I purchased. That being said, cars similar to the one I was purchasing, were selling at other local dealers for the same price, WITH the wiggle room of 'haggling'. I wanted a specific color and package, so I still chose to work with Twin Pine, knowing I would likely not be getting the best deal around, but pleased to be getting the exact car I wanted. They are a business. If they were selling every car below value, they would not have the enormous business they have today. Their philosophy is to sell a larger volume of cars with smaller margins, as opposed to less cars with greater margins. This sounds cute, but there is more to the story. If you are trading a car in, they will likely offer you quite a bit below Kelly Blue Book value, telling you that if you want KBB price for your trade-in, then you should be willing to pay KBB price for your new car. Again, I knew that the car I was buying was a reasonable price, but did not agree that it was a 'deal'. The price they quoted me for my trade-in was well below KBB, even in the POOR category, and they will not haggle on trade-in quotes either. This being said, I had just had my trade-in at the mechanic where the mechanic confirmed that the clutch needed replaced, my bushings were shot, my air conditioner compressor needed replaced, and my steering column was cracked and leaking fluid. These repairs were estimated at around $4000, including labor. These repairs are generally more than a dealer would want to take on, and I assumed they would take my trade-in to auction. I was wrong. I waited to write this review until they officially posted my trade-in for sale, because I was curious as to what price they would put on it. They have it listed around $1500 more than KBB fair market price, and it's an older car and selling for less than 10k, so $1500 is a decent chunk of change. Their selling price is a full $5400 more than they gave me for the car, which again is a lot considering the car is in the <10k category. I am hoping that this enormous price discrepancy is because they DID fix all the costly things wrong with the car, and that someone else won't be inheriting my lemon. So, even though they gave me a good price on my purchase, they made up for it by giving me less on my trade-in. Their other cash cow, is likely the extended warranties they offer. The extended warranty they offered me DID come in below the national average, and the woman walking me through the options was knowledgeable and also great at selling her product. I went into the dealership 100% against buying an extended warranty, because according to Consumer Reports they are a financial loss for most people. However, like I said, they are great at what they do, they had several options, and the pricing was affordable. I left with a warranty. If you are dead set against the warranty, refuse to even meet with the women explaining them, because once it's laid out in front of you, it's pretty enticing. As someone raised in a family business, and prior business owner myself, their business strategy is tight. They run a well oiled machine, present well, are knowledgeable, efficient, have a nice selection of domestic cars and imports, and have an answer for any argument you may have against their pricing. They know what they're doing, and I was impressed with the ease at which they do it. The buying process was professional and smooth, and I felt that the sales people did a great job at selling their business and cars. Just go to their dealership with reasonable expectations. Don't expect a bargain car, and don't expect top dollar for yours. DO expect to shop without a salesperson hovering over you, to shop without pressure, and a seamless transaction. I've had my car for around a month and I've gotten so many compliments on it. She is so beautiful! I washed and waxed her today, just because I wanted to, not because she even needed it. For me, I wasn't going to dicker over a few dollars. I knew what I wanted, and I got it. :) More

Wonderful experience !! This was my first car purchase and I felt at home the whole time. My salesman Wyatt Zong was very helpful and patient while I spent several months wei This was my first car purchase and I felt at home the whole time. My salesman Wyatt Zong was very helpful and patient while I spent several months weighing the many cars I could buy. When I finally decided on a Honda Accord was ready to help me and the buying process ended up taking about an hour and I was out the door in my beautiful car. I always highly recommend this dealership and Wyatt to anyone looking for a used car. More

very helpful- ecstatic with purchase I recently purchased a Honda Accord here and I am so happy with how the process went. Test drive- great, wonderful help and step by step process. The I recently purchased a Honda Accord here and I am so happy with how the process went. Test drive- great, wonderful help and step by step process. The price of the vehicle I was looking for was slightly higher than I had originally planned for, and when they tell you "no negotiating".... that REALLY means no negotiating. This was, however, the best possible find in comparison to all other dealerships and was well worth the price and more. Additionally, entire signing process took me a total of 5 minutes. More

Honda Accord purchase Recently purchased a car here and I must say the service was great. I would definitely recommend anyone that's in the market for a used car stop in an Recently purchased a car here and I must say the service was great. I would definitely recommend anyone that's in the market for a used car stop in and ask for Mike!!! Unfortunately, prices were fixed and they were non negotiable.. Overall, it was a good experience.. Thanks More