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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,658 Reviews

5,658 Reviews of Tynan's Nissan Aurora - Service Center

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November 14, 2023

Fast and efficient and courteous I’ll be back for next service in April, thank yo More

by NPPPPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lingk
Nov 14, 2023 -

Tynan's Nissan Aurora responded

NPPPPP, Thank you for coming into Tynan's Nissan Aurora! We appreciate your business and can't wait to see you back in April!

November 13, 2023

Called and explained issue. Received call back from service advisor. He got me in within two days. Initial exam turned up nothing. Deeper investigation found relevant issue. More

by SUSANHALLENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Tynan's Nissan Aurora responded

SUSANHALLENBERGER, Thank you for trusting the Tynan's Nissan Aurora team with your loyal business! We hope you enjoy your newest vehicle and look forward to working with you again next time!

November 11, 2023

I always have friendly and helpful customer service. Everyone is very knowledgeable and always ready to help and no long wait times! More

by ANGELINA.EDWARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Tynan's Nissan Aurora responded

ANGELINA.EDWARDS, Hi! we're glad to hear that you had a good experience here at Tynan's Nissan Aurora! Our service department is made up of a great team of people who have been with us for a long time, and we're happy they provided you with excellent care! Thank you for taking the time to leave us a review!

November 11, 2023

Adnan was kind and did a great job showing empathy during a very stressful time. He kept me in the loop every step of the way and went above and beyond. Far superior than service received at another Nissan d More

by JMARIE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Tynan's Nissan Aurora responded

JMARIE01, We're glad you felt taken care of here at Tynan's Nissan Aurora! Our team strives to provide transparency and empathy to each customer! Thank you for being our loyal customer!

November 11, 2023

I bought my car from Tynans Nissan. They helped me get the best interest rate for my car. More

by KASSIALEAFNOI02
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Tynan's Nissan Aurora responded

KASSIALEAFNOI02, Thank you for trusting the Tynan's Nissan Aurora team with your loyal business! We hope you enjoy your newest vehicle and look forward to working with you again next time!

November 11, 2023

Very helpful and personable. Reasonable priced and quick service. Definitely will continue to have my Pathfinder serviced there. More

by MEGEBTT8.6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Tynan's Nissan Aurora responded

MEGEBTT8.6, Thank you for your continued support of the Tynan's Nissan Aurora team! We're honored to have you as a customer and look forward to your next visit!

November 10, 2023

Overall customer service has declined and communication was also not good unfortunately and I was not satisfied More

by Tancredi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich McAnally
2.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Tynan's Nissan Aurora responded

Hi Tancredi, We regret that the experience wasn't up to our usual standards and appreciate that you took the time to tell us about it. We want to improve this situation and regain your confidence in us. Please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564 when you get the opportunity to discuss this with us. Thank you.

November 10, 2023

Everyone was so caring and got me in fast when I was in a jam. Wonderful service and very quick with repairs. Maintenance was done even when that was not the problem. Will return in the future. Mohamed and J More

by ABIGAILMAE0914
Recommend Dealer
Yes
Employees Worked With
Daniel Pipp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey
Nov 10, 2023 -

Tynan's Nissan Aurora responded

ABIGAILMAE0914, We're so glad our team got your vehicle taken care of in a timely manner! We look forward to seeing you again and appreciate your five-star rating! Thank you! - Tynan's Nissan

November 10, 2023

I believe advertising an oil change and service for $99 then adding$10 for shop supplies is false advertising. More

by PATRICKDENVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohamad Al Dabbas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Tynan's Nissan Aurora responded

PATRICKDENVER, Thank you for your feedback regarding your service visit.

November 10, 2023

bad business practices went in for oil change and tire rotation on my 2023 armada. they did not rotate tires which cost me more time. I had to physically watch them to make sure they performed task. while More

by josephr8861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lingk
Nov 13, 2023 -

Tynan's Nissan Aurora responded

josephr8861, Thank you for reaching out. I'm sorry to hear of your disappointment and would like the opportunity to discuss this situation with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Cara Andersen – cara.andersen@tynans.com.

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