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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,692 Reviews

5,692 Reviews of Tynan's Nissan Aurora - Service Center

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December 10, 2022

I was told I could have my company vehicle dropped off and it would be done in an hour and a half so I took my employee to wait for it only I was told upon arrival that it wouldn’t be ready until Monday. More

by harleydavidsonrm63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Tynan's Nissan Aurora responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience this experience caused for you & your employee and will make sure the situation gets looked into with our team. If you'd like to speak with us further, please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564. Thanks again.

December 10, 2022

Everything was done in a timely manner. But didn't was the cars. I brought in two.The cashiers were friendly and respectful. More

by T.POWELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Tynan's Nissan Aurora responded

Thank you for the review and feedback. We appreciate your business and hope to see you again next time here at Tynan's Nissan Aurora!

December 09, 2022

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by Peyton k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Tynan's Nissan Aurora responded

Thank you for rating Tynan's Nissan Aurora five stars, Peyton!

December 08, 2022

Friendly staff, accommodated our early arrival and completed recall service quickly. We requested no extra services since had other appointments. There is adequate waiting room space with Wifi. More

by RPIERRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Tynan's Nissan Aurora responded

Thank you for visiting Tynan's Nissan Aurora! We appreciate the positive feedback and hope we have the opportunity to serve you again in the future!

December 08, 2022

In and out in good time for tire rotation, battery health test, and overall check over. Feel I had competent service without pressure to add on unneeded service that I’ve experienced in some other dealership More

by AZGRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Tynan's Nissan Aurora responded

Thanks for reviewing your recent visit here at Tynan's Nissan Aurora! We hope you won't hesitate to reach out if we can be of service again in the future!

December 08, 2022

They are attentive, courteous and professional. Knowledgeable service department that treats the customer well. Recommended. More

by CHIVAS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Tynan's Nissan Aurora responded

We're honored to receive your support! Take care and we'll see you next time here at Tynan's Nissan Aurora!

December 08, 2022

The man I dealt with the service counter was outstanding! Excellent service from a person like him is why I will keep coming back to Tynan’s. More

by MARCFREMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Laatsch
Dec 09, 2022 -

Tynan's Nissan Aurora responded

Thank you for the kind review! Our team is grateful for your support and looks forward to seeing you next time here at Tynan's Nissan Aurora!

December 08, 2022

Good service, good people. Timely communication. Have always taken my car back time after time. More

by STACY.KIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Laatsch, Agustin Lopez
Dec 09, 2022 -

Tynan's Nissan Aurora responded

Thank you! We look forward to assisting you again! - Tynan's Nissan Aurora

December 08, 2022

My first encounter with the service rep was not pleasant but once I got a hold of his supervisor and consumer affairs things took a turn for the better More

by MISSTRACEY191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Tynan's Nissan Aurora responded

Hi Tracey, We are disappointed that your experience wasn't up to our five-star standards and appreciate you giving us an opportunity to resolve this with you. Please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564 if you have any additional feedback that might help improve this situation further. Thank you.

December 08, 2022

No hassle service with professional! Using the prepay lof and checkup service. Professional personnel. I’ll be back. More

by BAOCHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Aldabbs
Dec 09, 2022 -

Tynan's Nissan Aurora responded

We are glad you feel confident coming to Tynan's Nissan Aurora for your automotive needs! Thank you!

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